Hi All,
I have a client that is having email issues. On our dev servers everything
works a-okay. On their servers everything goes to pot. I'm pretty sure that
this is an email server configuration issue but I am definitely not an email
server guru (even by the wildest stretch of the imagination). Anyway, when
the client attempts to access email functions like - send me my password -
nothing happens. No email is sent, no error is reported to the user but the
following appears in the mail log. Everything under the sun that I can think
of has been tried, we tried setting the SERVER attribute, the PORT
attribute and the TIMEOUT attributes. Here is the error that appears in the
mail log:
> "Error", "TID=198","07/11/00","16:04:26","Failed to send the
> spooled mail file, C:\CFUSION\MAIL\spool\4C52.cfmail. SMTP server
> replied "Internal error: Pending mail operations must be completed."
> Moved file to C:\CFUSION\MAIL\undelivr\4C55.cfmail."
As far as I can tell their email server is clogged with queued mails. The
are using IMail (pop) and IIS (smtp). I've never tried this combination
before so I haven't an idea where to even start looking from here on out.
Any ideas where to start digging?
Thx,
Duane Boudreau,
Project/Beta Manager, eMPower
Director, Web Technologies
Ektron, Inc.
http://www.ektron.com
5 Northern Blvd, Suite 6
Amherst, NH 03031
Tel: 603-594-0249
Fax: 603-594-0258
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