Thank you Damon, and I'd be expecting nothing less from a company with a superior product wanting to deliver superior service.
So what do I tell my Sysadmin who still can't install Updater3 after 3 weeks now? Do we have to reformat our hard drive and then reinstall everything else, then reload all the web sites and then retest them all? What happens when I need to install CFMX on my other dev server, and it doesn't have a raw, unmodified WinXPPro because it's had MS updaters and security patches applied? Cheers, Michael Kear Windsor, NSW, Australia AFP Webworks. -----Original Message----- From: Damon Cooper [mailto:[EMAIL PROTECTED] Sent: Monday, 2 June 2003 9:32 AM To: CF-Talk Subject: Quick note from the CF Team.... Folks, Let me just jump in here and say that, on behalf of the ColdFusion team, we care very much about configuration and other issues that customers have told us about, and we've been working very, very hard over the last several months to systematically gather, categorize, prioritize, hunt down and address them, one-by-one. We've scoured the forums, CF-Talk, our own Bug Tracker, Tech Support logs and other sources going back to the CF 3.0 days and beyond to make sure we focused energy on the issues customers have told us matter most to them, and with the full-team focus we've been able to dedicate to this effort, I'm convinced we are about to enter a very exciting period for Internet application developers, and a virtual re-birth of the ColdFusion product. These next few months are going to be an exciting time to be a ColdFusion customer. Not since ColdFusion 5 have I witnessed such total determination and single-minded, team-wide laser-focus on raising the ColdFusion customer satisfaction bar. With the full support of executive management and the blessing of our customer advisory board, we've focused significant energy in improving the things you told us to focus on. Let me also add that I'm very proud to be working for one of the most dedicated, customer- and quality-focused software development teams on the planet, bar none. I sincerely hope that as soon as we can get the fruits of this work out to you, you'll agree that we really are listening to you, and we're not going to stop. Without you, we might as well pack it up and go home. We know you depend on us to deliver high quality products for delivering powerful Internet apps of all shapes and sizes, faster and easier than any competing technology, so please keep the feedback coming. This is your product. Damon Cooper [EMAIL PROTECTED] Dir Engeering, CF 617-219-2025 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=4 Subscription: http://www.houseoffusion.com/cf_lists/index.cfm?method=subscribe&forumid=4 FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Host with the leader in ColdFusion hosting. Voted #1 ColdFusion host by CF Developers. Offering shared and dedicated hosting options. www.cfxhosting.com/default.cfm?redirect=10481 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
