Thank you for that, Damon. Hopefully what ever the MM team does, a part of the energy is spent on the InstallShield (or whichever installer you choose) scripting, which will help the user install the server product on a multi-homed server, and not the very insecure default web site (wwwroot) Should virtual directories need creating and/or choices need to be made, this should all be done via the installer scripts. I also hope and pray that the improvements when released, will not require customers to re-purchase the product just to get it to install.
For those who install the product on a single homed server, rarely are install problems encountered. Also kudos to Sean and others of the MM marketing team, even though some of them prefer to use Macs (grin) for their attempts to help, and for communicating the users' problems up the line. A lesser concern is the uninstaller routine, it should be scripted to do a complete and clean removal of the product on the first run of the installer. For Michael, the installation of UD3 is not specific to SQL2000 database, it crashes the entire server, as in lockup. The log files usually always indicate errors with JRUN. If anyone has comments or additions to my procedures, please let me know and I will add them to the page. On the other hand, the installation on Red Hat Linux 9.0 and Apache 2.xx was straight forward and went right the first try. My Linux sysadmin had nothing but good to say about it. I look forward to becoming (again) an enthusiastic evangelist for ColdFusion. ====================================== Stop spam on your domain, use our gateway! For CF hosting solutions http://www.clickdoug.com ISP rated: http://www.forta.com/cf/isp/isp.cfm?isp_id=772 ====================================== If you are not satisfied with my service, my job isn't done! ----- Original Message ----- From: "Damon Cooper" <[EMAIL PROTECTED]> To: "CF-Talk" <[EMAIL PROTECTED]> Sent: Sunday, June 01, 2003 6:32 PM Subject: Quick note from the CF Team.... | Folks, | | Let me just jump in here and say that, on behalf of the ColdFusion team, we care very much about configuration and other issues that customers have told us about, and we've been working very, very hard over the last several months to systematically gather, categorize, prioritize, hunt down and address them, one-by-one. | | We've scoured the forums, CF-Talk, our own Bug Tracker, Tech Support logs and other sources going back to the CF 3.0 days and beyond to make sure we focused energy on the issues customers have told us matter most to them, and with the full-team focus we've been able to dedicate to this effort, I'm convinced we are about to enter a very exciting period for Internet application developers, and a virtual re-birth of the ColdFusion product. | | These next few months are going to be an exciting time to be a ColdFusion customer. Not since ColdFusion 5 have I witnessed such total determination and single-minded, team-wide laser-focus on raising the ColdFusion customer satisfaction bar. With the full support of executive management and the blessing of our customer advisory board, we've focused significant energy in improving the things you told us to focus on. | | Let me also add that I'm very proud to be working for one of the most dedicated, customer- and quality-focused software development teams on the planet, bar none. I sincerely hope that as soon as we can get the fruits of this work out to you, you'll agree that we really are listening to you, and we're not going to stop. Without you, we might as well pack it up and go home. We know you depend on us to deliver high quality products for delivering powerful Internet apps of all shapes and sizes, faster and easier than any competing technology, so please keep the feedback coming. This is your product. | | | Damon Cooper | [EMAIL PROTECTED] | Dir Engeering, CF | 617-219-2025 ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=4 Subscription: http://www.houseoffusion.com/cf_lists/index.cfm?method=subscribe&forumid=4 FAQ: http://www.thenetprofits.co.uk/coldfusion/faq Your ad could be here. Monies from ads go to support these lists and provide more resources for the community. http://www.fusionauthority.com/ads.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
