Not much else I can say but, kick a$$ !  ;)

-Stace

-----Original Message-----
From: Damon Cooper [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, June 11, 2003 9:42 PM
To: CF-Talk
Subject: RE: Update on the Installer "Freeze" & Failure to Auto-Start on
W indows Issues...

One more update:

We believe we at least somewhat understand the "CFMX doesn't startup on
reboot" issue as recreated on the machines in house here.

To summarize (and I'm sure I'm whitewashing some of this):

1) The CFMX App Server is an native Windows executable wrapper that is
the main "ColdFusion MX Application Server" service.
2) It controls, starts, stops, and monitors the main "jrun.exe"
executable that CFMX is runs on.
3) The wrapper executable has separate timeout values for both starting
and stopping the main "jrun.exe" executable.  Both timeout values are
currently hardwired to 20 seconds.
4) On machines with a lot going on during startup, or complex services
dependencies, or slow machines, the "jrun.exe" executable can exceed the
20 second timeout in successfully starting.  When this timeout is
exceeded, the Service wrapper executable "gives up", returns a failure
code and CFMX is not started.
5) If, when CFMX is told to shutdown (via the Services Control Panel, or
via command, or when an Updater installer tells it to shutdown), the
"jrun.exe" exceeds the Service wrapper's shutdown timeout (20 sec), the
wrapper returns a failure code and gives up.

When we extend the startup timeout of the Service wrapper executable (we
give it some patience), "jrun.exe" and CFMX eventually startup fine, but
it may take some extra time.  Same for shutdown in most cases.

So...............

We're testing a fix to the wrapper that a) raises the default timeout
for both operations, and making these values configurable via a setting
(registry, XML file, whatever). It seems to work in all cases so far,
and we hope to get it to Mike's hoster guy to try shortly (he may
already have it now).

Finally, as extra shutdown insurance, we may optionally allow the
shutdown code of the Service wrapper to do a forced shutdown of the
"jrun.exe" if the (now extended, configurable) timeout expires. As soon
as we have a good hotfix, we'll try to make it generally available ASAP.



Sorry about all this, and thanks for hanging with us...

Damon




-----Original Message-----
From: Damon Cooper 
Sent: Tuesday, June 10, 2003 7:16 AM
To: 'CF-Talk '; '[EMAIL PROTECTED]'
Subject: RE: Update on the Installer "Freeze" & Failure to Auto-Start on
Windows Issues...


Quick update:

Switching JVM's didn't have any affect on our test machine exhibiting
the problem. We do get "Error Number 2" errors in the System Event Log,
however, which indicate "The system cannot find the file specified."
This could be due to the fact that a socket open failed (TCP sockets are
OS "files") due to the OS network layer not being ready for us, or we
were impatient with a short timeout, and may need to sleep & retry the
open and/or use a longer timeout.

We continue to actively work this today.  More to come...




-----Original Message-----
From: Damon Cooper 
Sent: Sunday, June 08, 2003 10:42 AM
To: 'CF-Talk '
Subject: Update on the Installer "Freeze" & Failure to Auto-Start on
Windows Issues...


I've not had the cycles to keep up with the feeding frenzy this has
turned into, but I thought I'd update everyone on where we are regarding
the 2 issues reported and discussed here at the one machine at Mike's
hosting site:

1) ZeroG Java-based Updater installer hang.

It took us a little while to track this down (we had to find a machine
with less-than 8-bit color display capability...harder than you'd think
these days).

Here's the scoop:

a) For the GUI-based installer, a minimum of 8-bit color depth (256
colors) is required to run InstallAnywhere-based installers.
Additionally, installers require a minimum 640 X 480 screen resolution.


b) The Updater installer can be invoked in "silent" mode on Windows, if
you have a machine that doesn't meet (a) above for the GUI install, or
(b) you have a need to apply the Updater to many machines via batch
scripts, etc, etc.  Follow the instructions here for a "silent" install:

http://www.macromedia.com/support/coldfusion/releasenotes/mx/releasenote
s_mx_updater03.html#silentinstall


2) CF not automatically starting reliably on Windows after system
reboot:
 
We had 3 engineers working this all day Friday, and we believe we have a
reproducible case, and have started debugging the process to see what's
happening.  

One of the things we're about to try is to simply switch Java VM's to
see if this is the result of a Java VM bug (we've had several in the
interacting-with-Windows-as-a-Service area before, so we're not ruling
that out, and it's a quick thing to try.  Recall that the CFMX Gold bits
shipped out of the box with the Sun 1.3.1_03 VM.  Trying the 1.3.1_08
VM, the 1.4.1_03 VM and the 1.4.2 Beta VM will determine whether it's
something that's fixed in the VM.  If anyone on this list is
experiencing the issue, and wants to try these VM's and report back,
that would be a big help, and you can participate in helping to move
this issue forward.

More to come, when we know more (likely Monday EOD sometime)...

Thanks for your patience.

Damon



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