"There is a certain aspect to usability that has to do with color schemes and 
control layouts. A design that uses light gray text on a white background 
will not be very usable. Likewise, a design that requires form field to be 
to the left of their labels may work for some people but, because it is not 
a common layout, it would likely score poorly in the usability department. 
"
I read the above paragraph as an indication that presentation and usability are 
closely tied together, which was my point.

"However, "polish" and "eye candy" do not make or break a site's usability 
(usually -- too much can be distracting and lower usability). They tend, 
instead, to reflect a site's (and, thereby, the company's) professionalism, 
attitude, etc. A car company's website may "require" lots of glitz to help 
it sell cars, but that has to do with presentation, not usability. Funky 
layouts, graphics, movies, etc. can help you sell a car, but if you can't 
find the link that let's you buy the car, than the site is not usable.
"

I read the above paragraph as
1)
>depending on the nature of
> the application, presentation may need to be highly
> polished or it need not to.

2) Functionality is alway the number one critical factor for any application; 
secondly, nature of business dictates emphasis on application attributes (if I may I 
would consider presentation as one attribute of an application).

Thanks.

 
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