I think Mosh is spot-on in his assessment. I always try to assume the person on the other end is a drooling idiot and gear everything to that standard (sometimes I find this user model aimed too high :D).
Also, imho while the longer message is... well, longer its also providing more detail, which is never a bad thing, especially since we're talking about someone who can't figure out they need to type in a number in the first place. --Matt-- ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Archives: http://www.houseoffusion.com/cf_lists/index.cfm?forumid=4 Subscription: http://www.houseoffusion.com/cf_lists/index.cfm?method=subscribe&forumid=4 FAQ: http://www.thenetprofits.co.uk/coldfusion/faq This list and all House of Fusion resources hosted by CFHosting.com. The place for dependable ColdFusion Hosting. http://www.cfhosting.com Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
