Sure. Could be any number of things, like [EMAIL PROTECTED], and depending on the 
support request content, it needs to be redirected to the correct 
department/individual.

Jack

>Could you explain a little more why all the emails come to one address?
>
>
>----- Original Message ----- 
>From: "Jack Dalaa" <[EMAIL PROTECTED]>
>To: "CF-Talk" <[EMAIL PROTECTED]>
>Sent: Wednesday, July 23, 2003 11:32 AM
>Subject: Need mail app advice
>
>
>> Need mail app advice
>>
>> I'm in the process of scoping out a corporate mail handling application.
>>
>> Here's the scenario: Emails are being sent from all kinds of sources to
>one
>> POP3 account. I have to download those messages, gather specific
>> information from the email for statistics purposes, and then depending on
>> what they contain, I have to redirect each email to the appropriate email
>> address, attachments and everything, exactly as if they were sent directly
>> to the recipient in the first place.
>>
>> Now, the part about gathering information from emails and figuring out
>> where they need to go, I plan to do with a number of CF functions, the big
>> one is, what is the most efficient way to do this overall?
>>
>> I'm slightly concerned just downloading messages with CFPOP, saving
>> attachments locally (if any), then process each mail and send again with
>> CFMAIL to local SMTP server, is not scalable enough.
>>
>> Redirecting the email on the mailserver directly is not an option, they
>> have to pass through CF to find out where they need to go.
>>
>> What do you think? Any ideas, suggestions or experiences you'd like to
>> share? Is CF the right tool for the job?
>>
>> Any feedback most appreciated!
>>
>>
>> Jack
>>
>> 
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