Hi Benjamin,

If your custom "not found" message comes from a web page, make certain
that your HTTP Error message type is "URL," not "File."  For example: 
my 'Error Mapping Properties' for 404 look like this:

Error Code:  404
Default Text:  Not Found
Message Type:  URL
URL:  /404.cfm

The Error Mapping Properties page is found in IIS Manager > Properties
(your website) > Custom Errors > Edit Properties (404)

I hope this is helpful.

Dave

Benjamin Rosenthal wrote:
> 
> Ok, the host now swears that the "Check that file exists" checkbox is set.  However, 
> it hasn't fixed the problem.  I've tried it on my own machine as well and it doesn't 
> seem to be working.  Does anyone have suggestions for what might be wrong here?  
> (I'm trying to set a default error page in IIS without using the CF administrator.)
> 
> > By default, when IIS receives a request that ends in ".cfm", it passes >that
> >request to the CF server without checking to see if the file exists first,
> >and the IIS 404 handler won't work in that case. You can change this in >the
> >IIS management console by right-clicking on the virtual server, going to >the
> >"Home Directory" tab, clicking on the "Configuration" button, finding the
> >.cfm ISAPI extension mapping, then editing it and clicking on the "Check
> >that file exists" checkbox. >
> >
> >However, your host might not be willing to do that. You may ask them to
> >configure a missing template handler instead, in the CF Administrator. To
> >the best of my knowledge, those are your two options for handling
> >incorrect/nonexistent URLs.
> >
> >Dave Watts, CTO, Fig Leaf Software
> >http://www.figleaf.com/
> >voice: (202) 797-5496
> >fax: (202) 797-5444
> 
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