>How is there support? I know Geotrust is M-F 9-5
Personally, I never needed to ask for support from Geotrust. One thing I was always happy about was their hands-off, goof-proof issuance mechanism.
InstantSSL has two support levels. The basic level you get for no cost is email support. The email response speed I got when I signed up was nearly instant. Issuance was also a bit faster than Geotrust, although we're talking 1-2 minutes instead of 5-10. Either way its good.
For $19.95 you get a dedicated phone rep. They are staffed 24/7 and your rep's shift is on in your time zone. But the rep I spoke to was annoyingly hi-pressure. Had 3 follow-up calls trying to get me to sign up right this second.
This morning I was able to renew Geotrust certs directly to InstantSSL, so no downtime messing with killing the old cert, generating a 'new' cert request etc. Brainless and fast. No support needed.
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Matt Robertson, [EMAIL PROTECTED]
MSB Designs, Inc. http://mysecretbase.com
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