cf server variable not available to all requests

[Kate Johnson]

Server.ColdFusion.SerialNumber is not displaying on web pages when called with #Server.ColdFusion.SerialNumber# on our two servers with 6,1,0,63958 installed. We are running Enterprise on Windows 2000. The serial number is required by ActivEdit which sets a cookie using the sn.
The serial number shows up in CF Administrator on the CF 6.1 boxes, and all the other server-scope variables display correctly when called.
We have another server with CF5 and can display the sn with #Server.ColdFusion.SerialNumber# on pages.
Any ideas?
TIA

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