and now it appears that they have gone back into their shell. Contacting Tech
support has likewise reverted back to their old ways of lengthy delays if any
response at all.
I suggest the user with problems with the server product, to uninstall it
completely and revert to CF 5.0, until Macromedia gets its act together. While
a lot was accomplished with the 6.1 release over previous editions, it still is
not a stable product., and IMHO should not even be on the market.
In the meantime, I suggest you check the error logs, and look for long running
queries that are not completing in a timely manner. If this is the case, your
clients are not coding efficiently. On the server, go in to CF Administrator
and set the limits on long running processes to a lower value and see if this
will help.
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----- Original Message -----
From: "Tom Jordahl" <[EMAIL PROTECTED]>
To: "CF-Talk" <[EMAIL PROTECTED]>
Sent: Monday, November 03, 2003 6:24 PM
Subject: RE: Memory Leak on Win2k/CMX6.1
|
| You need to work through Macromedia Technical Support.
|
| We are listening, but we have support channels for escalating critical issues.
| CF-Talk is not an official (or even semi-official) channel.
|
| --
| Tom Jordahl
| Macromedia Server Development
|
|
| -----Original Message-----
| From: Mike Kear [mailto:[EMAIL PROTECTED]
| Sent: Friday, October 31, 2003 10:44 PM
| To: CF-Talk
| Subject: RE: Memory Leak on Win2k/CMX6.1
|
|
| Well we have major issues with our server locking up every day. EVERY Day.
|
|
| We've applied the SQL Patch, where you revert to the drivers used in 6.0.
|
| We've seen jrun.exe grow day after day till it finally pulls the server to a
| halt and locks everything up. Researching it, there are a gazillion people
| talking about memory leak problems on forums around the net, but no one has
| any solutions. I too wonder if MM is looking at this issue, because we are
| trying to implement some apps using 6.1 code and we can't. We can't load
| up a site on a server that's going to lock every day and give users timeouts
| or "not founds" or "page cannot be displayed".
|
| Last night we figured we'd try what someone else said they'd tried . we put
| a script to check the size of jrun.exe every hour, and if it got over 100MB,
| then the script would stop the services and restart them. But that hasn't
| helped. Our servers are locked now once again.
|
| I've been watching people complaining about memory leaks and servers locking
| ever since 6.1 was released, and I have not seen a lot of advice or solution
| information coming from Macromedia. Quite frankly we're at our wits end,
| and I'm getting sick of losing clients over our flaky server. We haven't
| had a single day where the server is up all day since we installed 6.1.
| Not one. And we installed 6.1 two days after it was released. Since we
| give a performance guarantee, we've had no hosting revenue at all since 6.1
| came out.
|
| Macromedia? The server never ran properly ever since it was installed, and
| it's a bloody dog. When it runs, its beauty to behold. But 4 hours later
| I'm fielding angry calls from clients. It's not worth it. When are we
| going to see some kind of solution for this? Just look at the CF forums
| around the net and see how many server owners are bitching about memory
| leaks. Bout time you owned up to it isn't it?
|
|
|
| Cheers,
|
| Michael Kear
|
| Windsor, NSW, Australia
|
| AFP Webworks.
|
|
|
|
|
|
|
| -----Original Message-----
| From: Adam Churvis [mailto:[EMAIL PROTECTED]
| Sent: Saturday, 1 November 2003 6:02 AM
| To: CF-Talk
| Subject: Re: Memory Leak on Win2k/CMX6.1
|
| Check this out, Joe:
|
| http://www.macromedia.com/support/coldfusion/ts/documents/conn_pool_hotfix.h
<http://www.macromedia.com/support/coldfusion/ts/documents/conn_pool_hotfix.h>
| tm
|
| I applied it yesterday. Very straightforward. I hope it solves your
| problems.
|
| Respectfully,
|
| Adam Phillip Churvis
| Member of Team Macromedia
|
| Advanced Intensive ColdFusion MX Training
| ColdFusion MX Master Class:
| January 12 - 16, 2004
| http://www.ColdFusionTraining.com <http://www.ColdFusionTraining.com>
|
|
| _____
|
|
|
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