I am going to speak the systems/networks guys here on Monday to see what the
deal is.
My co-worker next to me is using the Flash 7 player and he is having the same
issues.
I hope I did not offend anyone at MM for stating that they are collecting
information.
I'll let you know on Monday, what I find out.
Thanks
Mario
-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
Sent: Friday, November 21, 2003 3:22 PM
To: CF-Talk
Subject: Re: Anyone from Macromedia on this list, who could help me out.
At 11:53 AM 11/21/3, Ciliotta, Mario wrote:
> I can go to the CF Exchange but I cannot see any descriptions...
> My company has blocked the running of ActiveX's...
> I am using IE6.0 on Windows 2000.
If you're in IE/Win and are prevented from running any ActiveX Controls
then you cannot see any SWF content, because that browser uses ActiveX
Controls as an extension mechanism.
I suspect your IT group may have blocked the installation of new ActiveX
Controls, but from what you wrote, the above is the easiest way to get the
Exchange to "not work".
If the description was incorrect, and further troubleshooting is needed,
then I know that the ColdFusion Exchange is functioning for me. It uses
Flash Remoting for data-loading, so difficulties with binary transfers can
affect the display. It would be good to check on what changed since the
Exchange last worked normally on that system... if the symptom appeared
just a few days ago you can check with your local system administrators
about any changes to data transfers or for local damage to your own setup.
If it never worked correctly on that box then the troubleshooting path
would be different... best approached by expanding the baseline and then
contracting it... the usual "one or all?" kinds of tests.
> I have 6.79 or is it something else.
Try using the current version, assuming you have permission to install
things on your machine.
> I tried to contact Macromedia thru emails and a phone call
> but I have not received a response.
If you mailed my private inbox then your message was unfortunately grouped
with thousands of spam messages... I filter on the mailing list and
anticipated senders. If you sent to other Macromedian's personal addresses
then please be advised that many are in transit this week. If you mailed
through the actual Customer Service or Technical Support forms and did not
receive a reply then we need to track that, thanks.
> The cookie is from a company called Omniture Inc
I did a search on "site:macromedia.com omniture" and learned that we use
Omniture software internally for web traffic analysis:
http://www.macromedia.com/macromedia.hr/reqs/engineering/pw0029.html
<http://www.macromedia.com/macromedia.hr/reqs/engineering/pw0029.html>
I then checked my Mozilla Cookie Manager to see if I had a cookie from the
Omniture site itself, but unfortunately didn't do this until after I
visited the Omniture site itself, with the result that I can't guarantee
that there's no web-bug anywhere on the Macromedia site which is hosted on
the Omniture site. (I can't restart Mozilla at the moment to test this.)
I'd be surprised if the maker of the software analysis tools had any reason
to look at the Exchange, but at the moment I cannot prove this is not the
case, sorry.
At 12:04 PM 11/21/3, Mark Stewart wrote:
> Don't have an answer, but I've been unable to post to the forums
> the past few days either. They must have locked up the house while
> they're all at MAX.
I use the newsgroup side, and have regularly seen posters from the webforum
side. I know that there was a brief outage of the webforum services Sunday,
but that was cleared up in a few hours.
jd
John Dowdell, Macromedia Developer Support, San Francisco
(Best to reply on-list, to avoid my mighty spam filters!)
Technotes: http://www.macromedia.com/support/search/
<http://www.macromedia.com/support/search/>
Column: http://www.macromedia.com/desdev/jd_forum/
<http://www.macromedia.com/desdev/jd_forum/>
Technical daily diary: http://www.macromedia.com/go/blog_jd
<http://www.macromedia.com/go/blog_jd>
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