I am facing a bit of a problem, one of our clients has a email campaign that
some of her customers are receiving blank emails or can not open her emails.
There seems to be a common problem, but I am not 100% sure how to fix this.
Some even are just totally blank.
The emails are very basic html, and I can't see anything in the email that
would stop a email client from opening the email. It is a small percentage,
some are on iMacs using outlook express, so I think it is something to do
with the mail header but not 100% sure on this.
Are there know issues on this, or some articles that describe something like
this.
What would be my best plan of attack to find out what is going on here.
A also recall awhile ago, about html and plain text being send in the same
email could this be a solution to this problem.
Any advice, leads or feedback would be great.
Regards
Andrew Scott
Technical Consultant
NuSphere Pty Ltd
Level 2/33 Bank Street
South Melbourne, Victoria, 3205
Phone: 03 9686 0485 - Fax: 03 9699 7976
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