For the many reason Interland bites, as all company who spend more on
advertising than they do customer service, here's the best one yet.
Last week when the very large IIS security hole (+.htr) was discussed on
this very list, I called Interland to warn them that all their servers where
wide open to attack. I even had my call bumped up to the highest person in
the company that would take the call.
What was their reaction, give it a couple days! I asked that my sites be
fixed asap, no dice. Now we're approaching a week later and every site on
Interlands NT boxes are still wide open, even their own corp site.
The person on the phone had two gem comments:
1) "with all do respect who would want to hack your site?"
2) don't worry the sql databases are protected, they have passwords! After I
explained to him the passwords are in the code, he said "oh".
My sites are moving this week and never again will Interland see another one
of my many thousands of dollars a quarter.
While I'm at it, Webtrend reports for last month are now 9 days late and
counting. I even had the tech support people run them a few days ago, and
still no reports. Try explaining that to the folks who sign the checks.
With love,
Rick
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