creates an account. That includes verifying the format of the email address,
the phone number, the zip code etc.
Logically, a person's first/last name should be more than one character and
will contain no numbers. You can write code to check for that. There is a
lot you can verify even before you get to the credit card information.
For instance, not only can you verify account info as it is created, you can
work with a third party to make sure that the provided phone number matches
a particular address, that an address exists within a certain zip code, and
that a provided zip code actually exists. (It is amazing what info is
databased now-a-days.)
As far as credit card info, work with a third party that allows you to use
AVS (Address Verification System) and always capture a valid CCID (the 3 or
4 digit code on the back of all credit cards.) That will help i the
prevention of fraud.
If you implement steps like these, you will help to prevent the creation of
bogus accounts and or bogus credit card info.
As a result, I get no fake orders...the only thing I get are the occasional
customers who create a valid account but do not place an actual order. :(
HTH...Ché
-----Original Message-----
From: Samuel Neff [mailto:[EMAIL PROTECTED]
Sent: Friday, August 20, 2004 1:33 PM
To: CF-Talk
Subject: OT: Fake online orders--how common are they?
For people that run e-commerce sites, how common is it to get fake online
orders? We get a ton of orders with details like
First Name: a
Last Name: b
E-Mail: [EMAIL PROTECTED]
etc.
Which of course don't go through. They're all from different IP's and the
user is entering a semi-valid credit card number (at least valid according
to the mathematical validation--not valid in that the bank rejects it as an
invalid account).
Do others get a lot of these orders (we get more of these than real orders,
and we have plenty of real orders)? Why do people do junk like this? Are
there actually e-commerce sites out there that can be hacked like this
(seems impossible since I assume everyone is charging credit cards in
real-time)?
Thanks,
Sam
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