I found this on the Support Forum on Allaire's website. Does it apply to
your problem?
Date: March 09, 2000 03:16 PM
Author: Mark Conger ([EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>)
Subject: CONFIRMED BUG WITH VERITY AND ACROBAT 4
TO ANYONE USING PDF and VERITY:
Finally got confirmation that Adobe Acrobat 4 PDF files will not index
properly with the Verity search engine. Contacted verity directly and got
the following response. To Verity's credit, it's really an Adobe problem.
Hope this helps all of you who are using PDF's with Verity. Note that Adobe
3 files work fine.
MESSAGE:
Hello,
Verity is aware of the Adobe 4.0 issue and we are working with Adobe on an
escalated basis to get this fixed.
Adobe used Unicode in their 4.0 files which Verity does not support.
Therefore we cannot view the file correctly and there is not a work around
available. Verity hopes to have this fixed within a reasonable timeframe.
The bug number for this issue is 52305. To follow progress on this bug
please contact [EMAIL PROTECTED] with the bug number enclosed.
Best regards, Tanya Berry Escalation Coordinator [EMAIL PROTECTED] or
[EMAIL PROTECTED] http://www.verity.com Connecting People with
Information
END OF MESSAGE
(http://forums.allaire.com/devconf/Index.cfm?Message_ID=457056)
Date: March 09, 2000 04:53 PM
Author: Zak Kazmierczak ([EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>)
Subject: Actually, this sounds like a Verity problem
Verity can't read Unicode? That is *not* a good thing. Particularly for when
you get into those double-byte languages, like Japanese, that depend on
Unicode.
Personally, I think this is a problem with Verity not supporting enough,
instead of Adobe using an annoying (but standard and probably superior)
document coding system.
DISCLAIMER: The opinions expressed in this post are exactly that.
(http://forums.allaire.com/devconf/Index.cfm?Message_ID=457202)
Date: March 10, 2000 03:07 PM
Author: Mark Conger ([EMAIL PROTECTED]
<mailto:[EMAIL PROTECTED]>)
Subject: Hope it's fixed soon...
I've got around this mess by just not including the title field in the query
results. Makes it hard for the user to determine what the file really is,
but it beats the heck out of users calling to say "There's garbage on my
screen. Come fix it!"
As far as Unicode goes, I think it's a little underhanded for Adobe to
change it's file structure unannounced. That is an assumption, of course.
----- Original Message -----
From: "Steve Ray" <[EMAIL PROTECTED]>
To: <[EMAIL PROTECTED]>
Sent: Wednesday, August 23, 2000 7:53 AM
Subject: Problems indexing pdf files
> Hi, folks.
>
> One of our programmers is having problems indexing pdf's into a Verity
collection. I was able to do it a couple of weeks ago for a different
project w/o a problem, and don't really see
> anything wrong in his code.
>
> He's been able to index other file types just fine as part of the same
application. Have any of you ever run across problems with indexing pdf's?
>
> We've tried blowing away the collections and starting over, to no avail.
>
> Any ideas would be greatly appreciated.
>
> Thanks.
>
>
> Steve Ray
> Matrix
Barbara J Smith Consulting
http://www.bjsconsulting.com
[EMAIL PROTECTED]
651.365.0822
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