We've had similar problems with software firewalls (specifically Norton)
and proxy servers.

HTH.

--Ben

Ray Champagne wrote:
> I have inherited a rather simple application that has a section where
> listees of an online directory can add/edit/delete their account info once
> logging in to the system.
>
> I am having a very small percentage of the users telling me that they are
> having troubles logging in.  The system does not allow them to log in using
> their user/pass combo.  Yet, when I look up their account info, I and just
> about everyone else can log in easily.  There is no complicated script,
> basically we are just using cfapplication and a database to check if they
> are registered, and if there is a match in the db, then we set their login
> status to 'logged in'.
>
> The weird thing about this is that most ppl (there are over 20,000 listees)
> can get in fine.  Just a handful are having problems.  I have verified that
> they are using the right user/pass, they have cookies turned on,
> etc.  Anybody got any idea what the issue may be?  Can firewalls cause this
> kind of behavior?
>
> Stumped,
>
> Ray
>
> =============================================
> Ray Champagne - Senior Application Developer
> CrystalVision Web Site Design and Internet Services
> 603.433.9559
> www.crystalvision.org
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