site and their customer support people. First of all the website didn't
calculate my shipping correctly. I noticed this and called them about it
without submitting my order. I was told to submit my order and that the
incorrect charges would be credited back to me within 3 days.
The order was processed very late and my estimated date of delivery has
been passed by a week. Further more the bogus charges have not been
undone. Now they are telling me it might take up to 2 billing cycles to
unwind the over charges. Numerous emails to ebags have be sent back and
forth and little has been done.
I'm this close to canceling my order on the basis of principle and by
principle I mean money.
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