I had great success adding a static route to our internal mail server. [EMAIL PROTECTED] gets routed to our ISP's SMTP server and everything else is delivered direct. I haven't had a single problem since.
-- Jay > -----Original Message----- > From: Gavin Brook [mailto:[EMAIL PROTECTED] > Sent: 25 October 2004 12:35 > To: CF-Talk > Subject: RE: AOL and spam filtering > > I've recently had to go through the whole AOL white listing > process. Our mail server was experiencing a temporary block > at AOL's mail servers. I phoned AOL and they explained that > this temporary block was due to the fact that a certain > percentage of the mail we were sending was being reported as > spam. They weren't sure of the exact threshold to trigger > this block, and were cagey as to the reporting spam process. > > I went through the white list application, which was > relatively painless. > Your emails must conform to their standards, which basically > means putting contact details on them, and clear instructions > on how to be remove from the list. There also needs to be a > reverse DNS entry for the mail server. To be sure of > acceptance we made our newsletter conform to all of the > requirements exactly and we were added to the white list. > > Part of this process is being added to a list which returns > emails that have been reported as spam. Even with the white > list status, I get around 5-10% reported as spam. We've even > had end users complain that they've signed up for the email > and haven't received it. > > I'm not sure how exactly the default spam setup on AOL works > as these bounced emails seem to be random, as opposed to the > same user bouncing the email back. We've got a list of around > 50,000 subscribers to our newsletter, and the only trouble we > have is with AOL. Our newsletter is written exactly as AOL > requires, yet still some are being bounced back as spam from > users, and they complain about not receiving them. > > You would think conforming to their standards meant that > their default spam settings wouldn't reject your emails! > > Gavin > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Purchase from House of Fusion, a Macromedia Authorized Affiliate and support the CF community. http://www.houseoffusion.com/banners/view.cfm?bannerid=36 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:182483 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
