Among the online gateways out there - who does everyone like?

I'm having trouble with "Atuhorize.net".  Using an "auth_only" followed by a
batch "previous auth capture".  Recenty we turned on Address verification.

If I do an "auth only" and it comes back as declined due to AVS, it turns
out that the "auth" is still created on the customers card.  It is up to the
issuing bank to decline and remove it. Authorize.net provides no way to VOID
an auth_only that has been declined due to AVS. My customer does high dollar
transactions (usually between 500 and 1200 per transaction).  So if they get
the Address wrong that auth sits on the card for days until the bank
"officially" declines the card.

Do all the gateways work this way?  Do any of them have a way to remove an
auth from a card if it's declined via AVS?  The irony is, if they turn off
the AVS they can often void the transaction before it's shipped (sigh). Does
anyone out there have any ideas on this?  Any one know of a gateway that
works differently or gives different options?

-mark

Mark A. Kruger, CFG, MSCE
www.cfwebtools.com
www.necfug.com
http://blog.mxconsulting.com




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