If you want something where users can email their problems directly into the Help Desk system, I recommend this free program:
http://bestpractical.com/rt/ >Does anyone know of a SIMPLE help desk and "trouble ticket" application (or >module) >that is free or very low cost? > >Also looking for simple "assembly or production" application for generating >"pick lists," >packing lists, and shipping labels, etc. > >These would need to somewhere between "free" to very low cost. > >Any suggestions would be appreciated. > >TNX. > >Rick Colman ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Find out how CFTicket can increase your company's customer support efficiency by 100% http://www.houseoffusion.com/banners/view.cfm?bannerid=49 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:189275 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54

