Stephen, I just hit your test page, and the PDF form came up, the contents of the FDF came up... same as Doug. But when I clicked on the link to the FDF, I got the Reader splash screen, and then nothing. Blank screen. No content at all. No errors either... but I'm not sure that's a good thing. I used the FireFox Page Info dialogue to save the FDF to my desktop and when I opened it in Reader, nothing at all came up there either, just a blank, gray, empty Reader screen. Have you considered working a few cflog tags into your pilotform.cfm file? If you want to try something, you can check out my MIME-based document delivery system for ideas... it's at: http://www.web-relevant.com/pdfView/index.cfm The system is oriented toward delivering content from a base64 encoded DB text table, but the example uses a PDF which is streamed back to the browser in a CFM page with cfcontent and cfheader making Acrobat think it's a PDF file... source code is downloadable from the link provided. I am using FireFox 1 and what Adobe calls "Core 6.2" for Acrobat Reader, running on WindowsXP SP-2. If he's on IE, it's not the browser.
Doug: Which reader version do you have? I opened Reader, went to Help:About... and clicked on the version a couple times to get it to give me the Core: version number. Let me know if you need anything else... happy to help if I can. Laterz, J On Fri, 14 Jan 2005 12:21:16 -0500, Stephen Hait <[EMAIL PROTECTED]> wrote: > For the past two years we have had an application that > dynamically populates a PDF form that must be printed, signed > and mailed. About 3 weeks ago we started getting one or two > reports per day of problems users were having when trying to > view the PDF. The most common problem reported was "Error > opening document. > > We have been unable to reproduce this error ourselves so > troubleshooting has been fairly fruitless. If anyone knows of a > reason this may have suddenly become a problem, we'd like to > hear it. Here's a template with links to the dynamically populated > form as well as the actual PDF form file and the contents of the > FDF stream that feeds the PDF if you have a few moments to > test it and have Acrobat Reader 5 or newer: > > http://www.hopeaviation.com/pilotform/test/index.cfm > > Any and all help would be greatly appreciated. > > Regards, > Stephen > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Find out how CFTicket can increase your company's customer support efficiency by 100% http://www.houseoffusion.com/banners/view.cfm?bannerid=49 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:190485 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
