No, they are not AOL users. We use a product called BrowserHawk to collect all of their data, so we know a lot about them:
OS: WinXP Browser: IE 6.0 JS: 1.3 Acrobat: 6 Flash: 6.4 MSN: NO AOL: NO Gecko: NO Cookies: YES Resolve IP: rrcs-24-173-19-53.sw.bix.rr.com Connection: LAN Browser Size: 590 x 1004 DHTML YES Applets YES We also know that they are not behind a proxy b/c our SysAdmin has been in contact w/ them. -----Original Message----- From: Michael T. Tangorre [mailto:[EMAIL PROTECTED] Sent: Friday, March 04, 2005 9:52 AM To: CF-Talk Subject: RE: Customers losing their session information - Help!!!!!!! > From: Ryan Duckworth [mailto:[EMAIL PROTECTED] > We have this problem with some customers who lose their > session information. > > The strange part is that the CGI.HTTP_COOKIE variable has this info: > > CGI.HTTP_COOKIE = > CFID=649959; CFTOKEN=81997144; JSESSIONID=30308be659fa$9B$E4P$ > > Have any of you seen something like this before? We have > thousands of other customers that have no problem at all, but > this one group of customers has this problem consistently. > > Has anyone encountered something like this? It appears to be > a select group of customers. Have they changed their > security settings in a certain way that we can detect? Do > they have some anti-spam-spy-ware software running? > > Please help!!! Running CF 6.1 w/ all updates. Do you know what browser they are using? Are they AOL users? ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Logware (www.logware.us): a new and convenient web-based time tracking application. Start tracking and documenting hours spent on a project or with a client with Logware today. Try it for free with a 15 day trial account. http://www.houseoffusion.com/banners/view.cfm?bannerid=67 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:197451 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
