Check on file permissions issues for the account.  The charting engine
stores the charts on disk....


Tom Jordahl
Macromedia Server Development

Tom Jordahl
Macromedia Server Development 

> > On Sun, 6 Mar 2005 22:13:41 -0500, Douglas Knudsen
> > <[EMAIL PROTECTED]> wrote:
> > > ok, I figured this out.  SEems for some reason suddenly, if a CF
> > > instance service is running under a local account, CFCHART will not
> > > work.  We get no error message and no chart, the request just hangs
> > > forever.  If I change the service to use the localsystem user, bamm
> > > charts start working again.  I have no clue what the heck started
> > > this. This issue happened to us in our production environment a couple
> > > weeks back. Hosed everything up.  I created a new JRun instance
> > > dropped a fresh CF war in and bamm, worked nice.  I just checked, its
> > > running under the localsystem user as I forgot to switch over to a
> > > local account.
> > >
> > > We have been running the CF service under a local account cf for
> > > sometime now, why suddenly this issue?   I even created a new local
> > > account, didn't work either.  CF works fine, just the cfchart dies
> > > horribly.
> > >
> > > running CFMX6.1 UPD 1, IIS, Win2K
> > >
> > > Doug


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