>They used to have a user forum accessible to the public.  There were a
>LOT of angry posts on there regarding promised products that never
>materialized (i.e. "buy this and get that free when its released... so
>BUY NOW").
>
Matt,

I got rid of the forum because of the third party company that ran it, not 
because of any negative posts (they started putting ads in).  Negative posts 
took up about 2% of all posts and any company that has a forum recieves the 
good bad and the ugly - it's part of putting yourself out there.

We are installing a new forums PHPBBS within the next few weeks.

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