> Support for Breeze is really awful. Questions on the > Macromedia forums remain unanswered.
Having worked with a couple of Breeze implementations now, I would have to disagree with this. I don't use the MM forums for support, but the forums are not and should not be the primary means of support for a purchased product anyway. > And what I heard from persons having insight information > about Breeze, the product is priced so high because they > can't afford to provide service to small companies, they > simply do not have the resources for it. No problem for > big companies using Breeze, like T-Mobile and ABN Amro > which get first class tickets but a big problem for smaller > business. I would also take issue with the product being priced so high. The web conferencing market is pretty cutthroat right now, and buying web conferencing tends to involve lots of haggling apparently. It's worth pointing out that many people who purchase Breeze get more than just the web conferencing bit, and that the Breeze Live and Breeze Presentation/Training parts integrate pretty nicely. For example, you can upload content into Breeze Presentation, then bring that into a live meeting if you happen to want it. > Then my main point was that you need to make a participant a > presenter, in order the let them speak or use a webcam. I > wish all participants would receive this functionality > instantly, and that the presenter would be able to mute them > afterwards. Providing them that presenter functionality > however also enables them to make recordings, .. we didn't > like that. This isn't correct. You don't need to be a presenter to speak or use a web cam. A presenter simply has to enable that option for some or all participants. This can be done by a presenter before a meeting is opened to participants. However, this can cause its own problems, so generally I'd recommend handling two-way audio communications outside of Breeze if possible. You can get some nasty feedback effects if you're not careful. > Then we have the collaboration part, we were unable to really > collaborate. Only the presenter was able to make drawings, > which is pretty useless if you want the other party to draw > on the business process schemes you just showed them. This isn't correct either. I just had ten people do this simultaneously within a single meeting room yesterday during class. I was the only presenter at the time. Dave Watts, CTO, Fig Leaf Software http://www.figleaf.com/ Fig Leaf Software provides the highest caliber vendor-authorized instruction at our training centers in Washington DC, Atlanta, Chicago, Baltimore, Northern Virginia, or on-site at your location. Visit http://training.figleaf.com/ for more information! ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Discover CFTicket - The leading ColdFusion Help Desk and Trouble Ticket application http://www.houseoffusion.com/banners/view.cfm?bannerid=48 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:198520 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
