> The problem is that there are a couple bad apples who blow through the > surveys rating someone either all 1s or all 5s, throwing off that person's > ratings and effectively ruining the value of the performance review. > The surveys are all anonymous, so I can't simply go to the person entering > the survey and tell him/her to stop cheating. > > Can anyone think of a way to monitor and block the cheaters?
At the school where I went we were told that all "straight-line" surveys would not be counted. Additionally we had to indicate that we had completed the survey by marking a "completed" circle (these were paper surveys, scantron style). You're talking more about a judgement call than a logical one. As you've already pointed out there is no true metric that can be used to "determine" a cheater from a non-cheater. Given that fact here are some things to consider - - There are no real "cheaters" on a survey. If someone declines to answer a survey then why not just give them the opportunity to do so. - Alternately you could do a quick server-side scan of all the answers in each category and then if they all are the same prompt the user with a required field that forces them to explain why they feel that is the case. Honestly you could come up with a hundred different solutions to the issue; the problem is that all of them could be overcome by someone crafty enough. The better solution to use is to provide the person who will be generating reports from the surveys with the ability to quickly view survey results and decide whether or not to include them on the report. Hatton ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Find out how CFTicket can increase your company's customer support efficiency by 100% http://www.houseoffusion.com/banners/view.cfm?bannerid=49 Message: http://www.houseoffusion.com/lists.cfm/link=i:4:208310 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
