Carl,

There are a number of things that can go wrong on a CF 5 server. As some
have suggested your code (particularly locking) is a good place to start.
Tuning the server itself and the dreaded "zero length mail file" bug are
other possibilities. Here's a blog entry that applies from some time ago.

http://mkruger.cfwebtools.com/index.cfm?mode=alias&alias=cfmailbug

-----Original Message-----
From: Carl O [mailto:[EMAIL PROTECTED]
Sent: Tuesday, June 14, 2005 6:00 PM
To: CF-Talk
Subject: Cold Fusion Crashes


Hi

I am kind of new to cold fusion (been dealing with it for about 6 months)
and not a programmer. This is a horrible question im about to ask, but can
you give me the basic steps to troubleshoot a CF problem? Our server is
crashing once every few days. Its cold fusion 5. The error logs dont really
have anything in common with previous crashes, but ive only jsut started
keeping records.

I have horribly little information on the problem. We have two load balanced
webservers with an MS SQL database. all servers are very able to handle the
load we are having, barely reaching 50% cpu usage most of the time. Every
few days, one of the servers will crash. The fix is to restart the service.
This is highly annoying when it happens at 4am. The servers have not gone
down together yet.

I have included the last error in the application log right before the
server crashed today. IP address has been removed to protect the innocent.

65.35.XXX.XXX, Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; Win 9x 4.90;
AT&T CSM6.0; H010818), An error occurred while evaluating the expression:
#HTTP_REFERER# Error near line 293, column
57.-------------------------------------------------------------------------
-------Error
resolving parameter HTTP_REFERERColdFusion was unable to determine the value
of the parameter. This problem is very likely due to the fact that either:
You have misspelled the parameter name, or  You have not specified a QUERY
attribute for a CFOUTPUT, CFMAIL, or CFTABLE tag. The error occurred while
processing an element with a general identifier of (#HTTP_REFERER#),
occupying document position (293:56) to (293:69).Date/Time: 06/14/05
14:48:49Browser: Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; Win 9x 4.90;
AT&T CSM6.0; H010818)Remote Address: 65.35.XXX.XXXQuery String:
fuseaction=counselling_shipping&CFID=3155787&CFTOKEN=76384874

there are many of these errors throughout the day so i dont think its
related. Which log files would be the best ones to look at? is there a way
to get some kind of verbose logging? how do i determine exactly what the
server is doing at the moment of death?

Like i said im a newbie any help appreciated.

Carl O




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~|
Logware (www.logware.us): a new and convenient web-based time tracking 
application. Start tracking and documenting hours spent on a project or with a 
client with Logware today. Try it for free with a 15 day trial account.
http://www.houseoffusion.com/banners/view.cfm?bannerid=67

Message: http://www.houseoffusion.com/lists.cfm/link=i:4:209617
Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4
Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4
Unsubscribe: 
http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4
Donations & Support: http://www.houseoffusion.com/tiny.cfm/54

Reply via email to