There is a custom tag at the Adobe web site in the Developer's Exchange 
called CF_StripASCII that will strip out and replace "funky" high-ASCII 
M$Word characters from a block of text.  It has proven to be immensely 
helpful to me in the past when dropping text from a textfield into a DB. 
  I don't have a link, but just do a search for it on the Adobe site, 
and it should pop right up.

Ray

Steve Bryant wrote:
> I think you are exactly correct that the client copied and pasted from Word 
> (I begged them not to, but what can you do?).
> 
> I have a request in to the new host now to have them change the character set.
> 
> Thanks for your help,
> 
> Steve
> 
>> boxes indicate that the browser is unable to render that character, 
>> question marks (??) indicate garbaged data. i would guess these chars 
>> were out of the windows codepage (windows-1252) which is a superset of 
>> latin-1 (iso-8859-1) maybe copy/pasted from word.
>>
>> i suppose you could either clean-up those chars or change the db's 
>> encoding to windows-1252 or utf-8.
> 
> 

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