We did the trial of ReactorFusion, and now we're buying several licenses. There were some processes (related to java libraries used by a few apps) that occasionally would over flood the system(s) with long running thread processes. Upon installing ReactorFusion, our uptime improved considerably because it automatically reigned in many of those processes, without additional configuration of the utility. We can further extend that functionality if we define some specific crash protection rules.
Ray, I'm not going to say that they're FOS, just that they might be ignorant of all of their options. Feel free to forward my message on to them, maybe they'll be willing to give it a look, and maybe it will take care of your issues. As a 'large, reputable company', I would hope that their server health would be worth them taking the time to explore any suggestions you might provide. Cutter Ray Champagne wrote: > My shared server is constantly going down, so I wrote to my hosting > company, and this is the answer they gave me. Now, I'm no CF expert or > anything, but doesn't this answer seem like a bunch of BS? I've left > the name out of it, as I'm not here to slander anyone, but I will say > that this is a large, reputable company that is hosting my site(s). > > Dear Ray, > > We have restarted your Shared Server. > > Unfortunately ColdFusion is not very stable in shared environment and > unfortunately there is nothing we can do about it except to restart it > when it crashes. There is no way to make ColdFusion servers more > reliable then they are now. At least none of our experiments with > ColdFusion allowed us to improve reliability considerably. > > The main problem is that all customers' scripts are running in a single > process and a single customer with faulty scripts can keep shutting down > the server. Moving the customer from server to server will not help as > this problem is exhibited by all ColdFusion servers. > > We have automatic server monitoring in place that restarts Cold Fusion > whenever it crashes. > > Please let us know if we can be of further assistance or you have any > other questions. > > Regards, > > XXXXXX Technical Support > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Message: http://www.houseoffusion.com/lists.cfm/link=i:4:231766 Archives: http://www.houseoffusion.com/cf_lists/threads.cfm/4 Subscription: http://www.houseoffusion.com/lists.cfm/link=s:4 Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4 Donations & Support: http://www.houseoffusion.com/tiny.cfm/54
