Hey Douglas - 
He he he. The better option is absolutely being performed (lol, I wouldn't
understand anyone who didn't attempt to resolve the problem first, and then
build a secondary solution in place of fixing the first).

The issue seems to be isolated to PDF creation through ColdFusion. Standard
Edition (so not threaded) - building some PDFS of hundreds of pages,
generating creation times of minutes. Although users are asked to "be
patient", reloading the request page in the middle of the request, or
restarting the PDF creation does happen (or, more than one user creating
large PDF requests at one time). Given enough requests, the poor little Java
Sprite (not a technical term - just my imaginary worker building the PDF)
looks at the backlog and just plain walks off the job, taking down JRun with
him.

The solution may require Enterprise, but there is a cost barrier that can
not be addressed at this time. 

There are some environmental issues for JRun (memory et. all) that are being
looked at as well at this moment. I'll double check against the list of good
reads that you've provided (and thank you!)

So, given an understanding of the problem, we've already isolated some of
the PDF production by user role, limiting some of the bigger creation
scripts to specific users. 

Now I'm going beyond the action of addressing the issue within the
limitations I have, and would like to figure out a process to restart JRun
if/when this happens again.

Unfortunately I don't have a reasonable enough knowledge of Java or querying
the server for a responsive JRun (note, the service is still running, just
non-responsive) and then restart service.

Alas, 
Stephen Cassady 




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