Hi Mary,

We are using your product and the integration options work well for us.

I was wondering if anyone has an opinion on a related subject.

As an e-commerce merchant we don't just accept payments. There are  
refunds, exchanges, fraudulent transactions, etc. I've been extremely  
dissatisfied with options available through Verisign Payment manager.  
It lets you do things easily enough, but the interface is clunky and  
slow. I can't even look up transactions based on a persons name, I  
have to download a CSV report and then search through it. So, are  
there any other more flexible payment gateways?

On Jul 15, 2006, at 9:24 AM, Mary Jo Sminkey wrote:

>> Might someone out there point me (a simpleton) in a direction to  
>> gain a
>> little more understanding about shopping carts and details about  
>> connecting
>> back end code to all the appropriate financial pieces please?
>
> In terms of connecting to the bank, you generally use an online  
> payment gateway such as Authorize.Net or Verisign PayFlow which  
> handles the processing of the credit card and then depositing the  
> funds through your merchant account. In terms of how to do this, it  
> varies totally depending on the service that you use. AuthNet is  
> the easiest I am familiar with, you just use a CFHTTP post and then  
> process the return information to see if the transaction failed or  
> was approved. Others like Linkpoint and Verisign require installing  
> components on the server but provide CFX tags to make CF  
> integration easier. Others may be more difficult, such as  
> Cybersource which requires the use of a COM object. And there are  
> those like PayPal and 2Checkout where the customer leaves your site  
> altogether and you have to determine whether to save the order  
> before or after the customer leaves your site and how to deal with  
> uncompleted orders. So you really need to decide which service you  
> are using before looking for specific information on how to  
> integrate it.
>
> --------------------
> Mary Jo Sminkey
> http://www.cfwebstore.com
> CFWebstore, ColdFusion E-commerce



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