Rick Root wrote:
> I'm starting to do some flex development, and I've found that Flash 
> Player 9 doesn't install automatically on people's machines around 
> here... even my boss, who is administrator on his own machine...
> Essentially, it comes up and says "connecting" for no apparent reason 
> and just never does anything.

There could be multiple ways to prevent installation. The procedure for 
installation depends on the computer OS, the browser, the existence of 
any third-party software, the configuration and settings, and how the 
installation request is being triggered. That's why it's hard to 
pinpoint what's different there, just from knowing that something isn't 
installing normally.

Statistically, one of the most common causes of "it dont work" these 
days is when IE/Win is used, and the normal background ActiveX update 
process is triggered, and the existing Control has not yet been 
unregistered from the system. A system restart will allow those Windows 
machines to unregister the old control and register the new, producing 
the expected results on the Player test page:
http://www.adobe.com/shockwave/welcome/

For fastest identification of the actual difference there, the 
"troubleshooting" section of the Player Support docs is still the most 
efficient way to isolate the cause:
http://www.adobe.com/go/15511

jd






-- 
John Dowdell . Adobe Developer Support . San Francisco CA USA
Weblog: http://weblogs.macromedia.com/jd
Aggregator: http://weblogs.macromedia.com/mxna
Technotes: http://www.macromedia.com/support/
Spam killed my private email -- public record is best, thanks.

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