I have some users who enter data into my web application through one of two ways: - copy/paste from microsoft word - XML export from InDesign UTF-16 - XML export from Quark In all 3 of the cases I've described above, the orign software is putting through characters that do not display correctly on the web. The problem I'm having is that some of the characters such as an ellipsis mark or hyphen. When I run into these characters, they display as the wrong character... sometimes a question mark. Othertimes a square box... yet other times sequences of characters that are just totally crazy. My basic understanding of character encoding tells me that I want to reduce all of the characters down to ASCII. I do not know a good way to do this. How can I accept text from each of the above mentioned sources, perhaps others, and somehow *normalize* all of the character data into a set of characters that will display properly on my page every time? Thank you, Jon
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