Problem solved, turned out to be a dns caching issue on their network.

-----Original Message-----
From: Tom Chiverton [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, October 17, 2006 9:44 AM
To: CF-Talk
Subject: Re: Opening PDF issue

On Tuesday 17 October 2006 13:40, Scott Mulholland wrote:
> Anyone have any thoughts, I want to make sure I'm not missing something
> before I tell them to get their IT involved being that I feel it's more a
> hardware or network issue on their side.

Normally it's fairly easy to assign blame when this happens - do you get a
hit 
in your web server log when the broken people try ?

-- 
Tom Chiverton
Helping to enthusiastically aggregate advanced models

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