" Neither does Ebay"

Speaking of E-bay, they use some sort of algorithm to try and pinpoint
spam.  I tried to send a user a message once after an auction just to
ask if he was going to re-list and I got an automated reply back saying
my message had been blocked because it might have been spam. That ticked
me off.  I would have GLADLY typed in a quick Captcha in order to get my
message through than to have E-Bay automated message tell me to screw
off and not even provide a way to vindicate myself.  Luckily I had the
guys E-mail....

~Brad

-----Original Message-----
From: Sandra Clark [mailto:[EMAIL PROTECTED] 
Sent: Thursday, October 26, 2006 12:49 PM
To: CF-Talk
Subject: RE: ANN: CFFormProtect, new open source project

Forms themselves are very easy to make accessible through markup.  That
isn't the point.  Case in point, Amazon doesn't rely on a captcha for
anything.  Instead, prior to writing a review, they require you have
made a
purchase and that the credit card go through.  Neither does Ebay.
Captchas
or Human Auth's don't make forms more accessible, they make them less
so, by
making a person prove they are real and not a bot.  

For a small site like mine, my solution is working very well.  Not many
of
us have to implement sites the size of Amazon or Ebay.  


Sandra Clark
==============================
http://www.shayna.com
Training in Cascading Style Sheets and Accessibility


-----Original Message-----
From: Munson, Jacob [mailto:[EMAIL PROTECTED] 
Sent: Thursday, October 26, 2006 1:20 PM
To: CF-Talk
Subject: RE: ANN: CFFormProtect, new open source project

What about huge sites like Amazon.com?  I can understand the desire to
make
forms more accessible, but it seems like you need to draw a line at some
point.  If you're getting thousands of form submissions a day, you're
going
to have to hire an army of people to manually sift through stuff.  I
think
that's why the big companies implement a customer service number for
people
that can't use the forms.

> -----Original Message-----
> From: Sandra Clark [mailto:[EMAIL PROTECTED]
> Sent: Thursday, October 26, 2006 6:13 AM
> To: CF-Talk
> Subject: RE: ANN: CFFormProtect, new open source project
> 
> I went a different route on my blog.  Besides accessibility issues, I 
> wanted to make it my responsibility rather than my users to prove they

> are human.
> So I maintain a blacklist.
> 
> More importantly I set two session variables on my comment form (a 
> session.commentuser and a session.commentdatetime) which I use on the 
> comment add page.  If the session variables don't exist (meaning the 
> posting didn't come from my form on my site, then the user is 
> blacklisted using both ip and email.  (When I was getting bombarded by

> spam comments, I logged them all and realized that spammers do re-use 
> ip addresses and email addresses).
> I also maintain a word blacklist that blacklists all comments 
> containing frequent spam words.  I add to that all the time.
> 
> When a new user comes in, the comment gets posted and an email comes 
> to me with the comment.  I have the option of either whitelisting a 
> user (in which case they can post from that email and ip without 
> further intervention from me.  If the user is blacklisted already, 
> their comment gets thrown out and never sees the light of day.  New 
> posters are sent to me and I have the opportunity to whitelist or 
> blacklist them at that point.
> 
> My spam has dropped from 100-250 spam comments a day to about
> 5-15 a week,
> which is extremely manageable.  I need to rework the word blacklist so

> that I can update that automatically (currently its in an .ini file, 
> which I am adding to manually and uploading).
> 
> Although both Captcha's and Human Auth tags are understandable in the 
> context of being bombarded by spam, I don't think its fair to require 
> our users to prove they are human.

"EMF <idahopower.com>" made the following annotations.
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