Jason, I had a similar problem on a client box running SUSE. Here's a few recommendations:
First thing the ISP nees to do is to update their CF version to at least 7.0.1. There are quite a few Linux - specific hotfixes in there that should be applied. Secondly, I second the FusionDebug/SeeFusion recommendations. They can help you kill those hanging threads off and keep things up and running. Third, make sure the ISP has debugging turned off (they might keep it on to troubleshoot issues from time to time and forget to turn it off again) and that client variables are not being stored in the registry. The registry issue was the big one in the case of my client along with this last one: Make sure the log files are being archived correctly and that the maximum file size is turned down to a reasonable level. If the client CMS is generating exceptions (especially when the bots come through and start posting or requesting invalid data) those log files can get alot of concurrent writes. I seen a situation where the log files stopped archiving correctly on a server for no apparent reason and it required a manual delete an restart of CF to get them archiving properly again (One had grown to over 1GB). IMHO, keeping them at 3-5 MB is the sweet spot and keeps CF running fast. If the above is an issue, the first thing to do with the client is to get some better error handling in place. That's a much more proactive way to solve the log size issues. HTH, Jon On Feb 23, 2007, at 3:44 PM, Jason Rogoz wrote: > Hey guys > > A client has asked me for some advise on a coldfusion server issue > they are having. They are reporting that the coldfusion services > just stop responding when their site gets busy (i'm not sure at > this point the number of hits when they consider the site busy), > but stopping and starting the coldfusion services seems to fix the > issue. They just don't want to have to stop and start the services > all the time. > > I have the following information regarding the site configuration: > > 2 Redhat Linux (Ent 3 on HP/Intel) > 2 Sun Solaris 9 (Sparc) > 1 MS-SQL Server (Win2003 HP/Intel) > Coldfusion 7.0091690 > > The situation is that the client had a CMS developed by another > company using CF. The site is hosted at the host company but they > apparently do not have anyone that knows how to manage the CF box. > The hosting company has contacted me for advice on why the services > just stop responding, so i'm basically stuck in the middle of all > this. My background is with windows and not linux. > > Any tips would be helpful or if anyone has any experience with this > sort of setup in the Calgary area let me know. > > Jason ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Upgrade to Adobe ColdFusion MX7 Experience Flex 2 & MX7 integration & create powerful cross-platform RIAs http://www.adobe.com/products/coldfusion/flex2/ Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:270632 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
