+ 1 for Jira - you should really take a look at it - tons of plugins and extensions, export to excel, RSS feeds, create issues via emails, graphing, plugins, gantt chart plugins, MS project integration ...I could go on....
:) > -----Original Message----- > From: Andrew Scott [mailto:[EMAIL PROTECTED] > Sent: 19 March 2007 12:41 > To: CF-Talk > Subject: Re: Help Desk / Trouble Ticket recommendation? > > I second Jira, we use it too and with the Jira eclipse plugin or with myra > it rocks in eclipse. > > > > On 3/17/07, Richard Kroll <[EMAIL PROTECTED]> wrote: > > > > I highly recommend Jira (www.atlassian.com) Its Java based and once you > > purchase the application, you have access to the source. It is > > configurable to a degree that I've never seen in any other app. Has SVN > > integration, an active community of plug-in developers, web service > > availability, can run on tomcat, I could go on for days (I'm a BIG > > fan!). > > > > My 2 cents... > > > > Rich Kroll > > > > > -----Original Message----- > > > From: Andrew Peterson [mailto:[EMAIL PROTECTED] > > > Sent: Friday, March 16, 2007 5:00 PM > > > To: CF-Talk > > > Subject: Help Desk / Trouble Ticket recommendation? > > > > > > Can someone recommend a good help desk/trouble ticket system? The > > ideal > > > application would be cf based and open source. Thanks. > > > > > > > > > > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Create robust enterprise, web RIAs. Upgrade & integrate Adobe Coldfusion MX7 with Flex 2 http://www.adobe.com/products/coldfusion/flex2/?sdid=RVJP Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:273151 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4

