Of the 360 timeouts that have happened during the last few weeks there are 99 
ip addresses.  A few of them have this happen moreso than others.  

Browser is IE most of the time, version 6 I believe.  

I never thought of the spyware blocker suggestion, might be a possibility...

We've discussed proxy server stuff with a few of our clients, but even making a 
few tweaks on their end we still have it happen.

I will keep looking at the data to see what I can get from it.

thanks for your input!

>Something monkeying with the jsession cookie, I imagine. A
>poorly-conceived spyware blocker, perhaps, or a poorly configured proxy
>server.
>
>Can you find any commonality among the users this is happening to?
>Browser version? Company or IP address?
>
>-----Original Message-----
>I know this may be a rather rookie question, but I want as much input as
>possible on this so I'm asking it anyways.  
>
>We're having problems with users being timed out prematurely, before the
>2hr time limit our client has decided upon.  Everything has been setup
>in CFadministrator correctly, as 95% of the users are able to stay
>logged in for the 2hr time frame and have no problems.  With the small
>percentage of users that are not being able to stay logged, the timeout
>is random and the server assigns a NEW jsessionid to them.  Of course,
>when this happens all of the user info that is stored in session is
>lost, therefore they are gracefully kicked out of the site and asked to
>log in again.

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