No problem... let us know how it goes so we can learn from
your experience!

Rick

-----Original Message-----
From: Peterson, Chris [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, April 24, 2007 10:53 AM
To: CF-Talk
Subject: RE: Convincing a client

Thanks Rick =)

Chris 

-----Original Message-----
From: Rick Faircloth [mailto:[EMAIL PROTECTED] 
Sent: Tuesday, April 24, 2007 10:39 AM
To: CF-Talk
Subject: RE: Convincing a client

Just be honest, understanding, yet frank in your assessment.
Let them know you can go either way on the project, but your
recommendation is to start from scratch.

Business people, like most of us, like frank discussions, even if we
don't like what we're hearing initially.  Just be as gentle as possible
so as to not make them look foolish for their previous decisions.  Make
it  a pro and con discussion, instead of "let's see who can win this
discussion."

Getting people to discuss difficult matters in "pro and con" manner has
always helped me avoid a "me vs them" situation and basically puts me on
their side in helping solve their dilemma.

....02...

HTH,

Rick

-----Original Message-----
From: Peterson, Chris [mailto:[EMAIL PROTECTED]
Sent: Tuesday, April 24, 2007 9:45 AM
To: CF-Talk
Subject: RE: Convincing a client

Yea, they have been dealing with so many daily / weekly problems, I
might be able to convince of the necessity =)

Chris 

-----Original Message-----
From: Dave Francis [mailto:[EMAIL PROTECTED]
Sent: Tuesday, April 24, 2007 9:36 AM
To: CF-Talk
Subject: RE: Convincing a client

> -----Original Message-----
>I would like some advice on how to approach a client regarding changes 
>to their system.  Before they were my customer, they purchased a

Hi Chris,
        I, too, have been through this, and all I can say is Good Luck.
The problem is twofold: While the software might be [EMAIL PROTECTED] from a
technical basis, it might still be fine from a business point of view.
The other problem is if the person responsible for the original
purchase/decision is still around you've got vested interest and egos to
contend with.










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