> The issue is quite elusive as this problem NEVER occurs within our > network and so we have to test it from home or a remote location. We > have considered the following possibilities:
Considering the problem is only happening outside your network, the very first place I'd look would be the network devices that you don't use from inside the network, only from outside. Unless you are accessing the server nodes directly, you are using the F5s from inside the network, so that leaves Akami and any other network devices 'tween the outside world and the F5s. It may be worthwhile to attempt to find a way to compare access to your external network interfaces directly so that you can compare access via Akami vs direct access and see if both methods show the problem. -Cameron On 4/25/07, Gerald Weir <[EMAIL PROTECTED]> wrote: > Hello, > > We are a large e-commerce site that is experiencing a big problem. > > We are running CF MX6.1 on Jrun4 with Updater 6. We run F5's BigIp up front > of a 7 web server, 5 CFMX server hardware set up. > > We are experiencing sporadic truncated pages being downloaded to our clients. > The pages start properly but break and some code is exposed. For instance, > testing from home last night I saw some pages that showed half of the site > description meta tag and then just quit. Pure white space. The results do > vary and sometimes you see a couple of the graphics and some of the text. > > I have now seen enough of the broken pages to conclude that the spot where > the break (download stop) occurs is random and not related to misplaced > characters in the code. I'm surprised that I've been unable to find almost > no other information on the internet about people having similar problems. > > I have recently found a Hot Fix (61210) on the Adobe site and I am applying > it to our servers today in hope that it will be related to this problem. > > The issue is quite elusive as this problem NEVER occurs within our network > and so we have to test it from home or a remote location. We have considered > the following possibilities: > > 1. Unvalidated code - the fact that the code runs inside our enterprise > without a problem makes it hard to believe that this is the case. I can also > have entire sessions from home where I navigate the site and buy things and > there are no problems. > > 2. code problem - we have a lot going on with URLRewrite and adding values to > URL's and cookies to track where consumers came from. Maybe something here > is causing it although, again, we NEVER have the problem within our network. > > 3. Jrun updater 6 - to our knowledge - which is incomplete - the problem > started sometime after we updated our Jrun servers to Updater 6. The Hot Fix > I mentioned above is related to updated Jrun servers. > > 4. CFLocation - relates to #3 in that the Hot Fix is specifically for a > Cflocation problem with truncated pages after installing Updater 6. > > 5. Edge server problem - we use Akami to deliver our graphics for our website > and we thought that the response time may be too slow from their servers and > causing the page to time out for the consumers browser. They state that > there is not a problem and our own network guys have concluded the same. > > 6. Network problem - some undiagnosed problem with either the BigIP or > firewall appliances. > > Thanks, Jerry > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Macromedia ColdFusion MX7 Upgrade to MX7 & experience time-saving features, more productivity. http://www.adobe.com/products/coldfusion?sdid=RVJW Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:276235 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4
