After I disable charting on my server (cfmx 7.02 / windows 2003) I still get the same crash/restart:
# EXCEPTION_FLT_DIVIDE_BY_ZERO (0xc000008e) at pc=0x0079b233, pid=1744, tid=2700 # # Java VM: Java HotSpot(TM) Server VM (1.4.2_09-b05 interpreted mode) # Problematic frame: # j java.text.DecimalFormat.format(DLjava/lang/StringBuffer;Ljava/text/Format$Fi eldDelegate;)Ljava/lang/StringBuffer;+1 # But this time it comes from a different template, from my registration page. When I look at the stack trace, it show my invoice custom tag which formats an array and shows the formatted invoice to the user or includes it in an email. I went through the registration process myself and wham, the server crashed same spot. I isolated the custom tag code and ran it in a loop 500 times. No error! I went back to the registration page - no error. So it appears to be more than JUST that code. Same goes with the charting. I ran a cfchart tag thousands of times in a loop and never got an error. The top 3 lines of the stack trace are always related to math functions though: j java.text.DecimalFormat.format(DLjava/lang/StringBuffer;Ljava/text/Format$Fi eldDelegate;)Ljava/lang/StringBuffer;+1 j java.text.DecimalFormat.format(DLjava/lang/StringBuffer;Ljava/text/FieldPosi tion;)Ljava/lang/StringBuffer;+20 j java.text.NumberFormat.format(D)Ljava/lang/String;+12 j coldfusion.runtime.CFPage.DollarFormat(Ljava/lang/String;)Ljava/lang/String; +90 j cflogi_invoice_display2ecfm243361308.runPage()Ljava/lang/Object;+5385 When cfchart was causing it is looked like: J java.text.DecimalFormat.format(DLjava/lang/StringBuffer;Ljava/text/Format$Fi eldDelegate;)Ljava/lang/StringBuffer;+1 j java.text.DecimalFormat.format(DLjava/lang/StringBuffer;Ljava/text/FieldPosi tion;)Ljava/lang/StringBuffer;+20 j java.text.NumberFormat.format(D)Ljava/lang/String;+12 j com.gp.client.chart.axis.axis.MxScaleDimension.getLabel(I)[C+15 What I dont understand, is that I tried using the out-of-the-box CFMX 7.0 JVM / JRE and arguments and I still get this error and yet searching for EXCEPTION_FLT_DIVIDE_BY_ZERO returns nothing CF related. And I am also stuck as to why I can not reproduce this problem when running the logi_invoice_display.cfm tag in a loop, and yet 99% of the crashes reference this template. Im stuck as to what to do next. Where should I look? I am getting desperate as the customers are starting to complain.. Brook -----Original Message----- From: Robertson-Ravo, Neil (RX) [mailto:[EMAIL PROTECTED] Sent: May 7, 2007 2:53 AM To: CF-Talk Subject: Re: REPOST: CFMX 7 / Server restarts Post you charting code as well. "This e-mail is from Reed Exhibitions (Gateway House, 28 The Quadrant, Richmond, Surrey, TW9 1DN, United Kingdom), a division of Reed Business, Registered in England, Number 678540. It contains information which is confidential and may also be privileged. It is for the exclusive use of the intended recipient(s). If you are not the intended recipient(s) please note that any form of distribution, copying or use of this communication or the information in it is strictly prohibited and may be unlawful. If you have received this communication in error please return it to the sender or call our switchboard on +44 (0) 20 89107910. The opinions expressed within this communication are not necessarily those expressed by Reed Exhibitions." Visit our website at http://www.reedexpo.com -----Original Message----- From: blists To: CF-Talk Sent: Mon May 07 08:26:27 2007 Subject: RE: REPOST: CFMX 7 / Server restarts I've tried 1.4.2_10 to no avail. I will try 11 now. Also, as soon as I comment out the chart tag, the server starts to restart again with the stack dump indicating itâEUR(tm)s related to charting, itâEUR(tm)s the same division by zero error. When I comment it out, I start getting crashes on another page and it seems to indicate the dollarformat function is causing the problem. I can only sometime reproduce this error. Even when I run the suspect page, including a page with cfchart in a loop 500 times. Most time I can not reproduce it in that manner, so it must be in conjunction with something else... Brook -----Original Message----- From: Robertson-Ravo, Neil (RX) [mailto:[EMAIL PROTECTED] Sent: May 6, 2007 11:07 PM To: CF-Talk Subject: Re: REPOST: CFMX 7 / Server restarts Download the latest supported Java SDK (not just the JRE) - 1.4.2_11 "This e-mail is from Reed Exhibitions (Gateway House, 28 The Quadrant, Richmond, Surrey, TW9 1DN, United Kingdom), a division of Reed Business, Registered in England, Number 678540. It contains information which is confidential and may also be privileged. It is for the exclusive use of the intended recipient(s). If you are not the intended recipient(s) please note that any form of distribution, copying or use of this communication or the information in it is strictly prohibited and may be unlawful. If you have received this communication in error please return it to the sender or call our switchboard on +44 (0) 20 89107910. The opinions expressed within this communication are not necessarily those expressed by Reed Exhibitions." Visit our website at http://www.reedexpo.com -----Original Message----- From: blists To: CF-Talk Sent: Sun May 06 23:55:22 2007 Subject: RE: REPOST: CFMX 7 / Server restarts Thanks for the reply. We are using windows 2003 Enterprise. The JVM was changed with the upgrade, we were previously using j2re1.4.2_06 and with CFMX we started using 1.4.2_09. I disabled cfchart on our server to see if this EXCEPTION_FLT_DIVIDE_BY_ZERO error would go away and it did not go away, same error now its coming from somewhere else. I looked at two stack traces from two crashes and both seem to have occurred on our registration, more specifically when a custom tag we have that displays the invoice gets included. I ran throw the registration process and did NOT get the error. The relevant part of the stack trace is below. The items in bold are our cf templates. Is this the correct way to go about debugging these errors? By looking at the templates called? j java.text.DecimalFormat.format(DLjava/lang/StringBuffer;Ljava/text/Format$Fi eldDelegate;)Ljava/lang/StringBuffer;+1 j java.text.DecimalFormat.format(DLjava/lang/StringBuffer;Ljava/text/FieldPosi tion;)Ljava/lang/StringBuffer;+20 j java.text.NumberFormat.format(D)Ljava/lang/String;+12 j coldfusion.runtime.CFPage.DollarFormat(Ljava/lang/String;)Ljava/lang/String; +90 j cflogi_invoice_display2ecfm243361308.runPage()Ljava/lang/Object;+5385 j coldfusion.runtime.CfJspPage.invoke(Lcoldfusion/filter/FusionContext;)V+28 j coldfusion.filter.CFVariablesScopeFilter.invoke(Lcoldfusion/filter/FusionCon text;)V+24 j coldfusion.tagext.lang.ModuleTag.doStartTag()I+170 j coldfusion.runtime.CfJspPage._emptyTcfTag(Ljavax/servlet/jsp/tagext/Tag;)Z+6 j cfact_send_registration_email2elf1096186456.runPage()Ljava/lang/Object;+872 j coldfusion.runtime.CfJspPage.invoke(Lcoldfusion/filter/FusionContext;)V+28 j coldfusion.tagext.lang.IncludeTag.doStartTag()I+84 j coldfusion.runtime.CfJspPage._emptyTag(Ljavax/servlet/jsp/tagext/Tag;)Z+1 j cfact_ActivateAccount2elf1898556670.runPage()Ljava/lang/Object;+5252 j coldfusion.runtime.CfJspPage.invoke(Lcoldfusion/filter/FusionContext;)V+28 Brook -----Original Message----- From: Robertson-Ravo, Neil (RX) [mailto:[EMAIL PROTECTED] Sent: May 6, 2007 2:44 PM To: CF-Talk Subject: Re: REPOST: CFMX 7 / Server restarts Did you recently upgrade the JVM? What OS? "This e-mail is from Reed Exhibitions (Gateway House, 28 The Quadrant, Richmond, Surrey, TW9 1DN, United Kingdom), a division of Reed Business, Registered in England, Number 678540. It contains information which is confidential and may also be privileged. It is for the exclusive use of the intended recipient(s). If you are not the intended recipient(s) please note that any form of distribution, copying or use of this communication or the information in it is strictly prohibited and may be unlawful. If you have received this communication in error please return it to the sender or call our switchboard on +44 (0) 20 89107910. The opinions expressed within this communication are not necessarily those expressed by Reed Exhibitions." Visit our website at http://www.reedexpo.com -----Original Message----- From: blists To: CF-Talk Sent: Sun May 06 21:54:10 2007 Subject: REPOST: CFMX 7 / Server restarts Sorry, for the repost. When my customers start using my site tomorrow I am going to get killed if I don't get this restart problem fixed. Everytime the server crashes and restart the error 'seems' to be related to graphing. Can anyone confirm this? Here is part of the dump: # # An unexpected error has been detected by HotSpot Virtual Machine: # # EXCEPTION_FLT_DIVIDE_BY_ZERO (0xc000008e) at pc=0x0079b233, pid=5888, tid=2600 # # Java VM: Java HotSpot(TM) Server VM (1.4.2_09-b05 interpreted mode) # Problematic frame: # j java.text.DecimalFormat.format(DLjava/lang/StringBuffer;Ljava/text/Format$Fi eldDelegate;)Ljava/lang/StringBuffer;+1 # Stack: [0x0d330000,0x0d430000), sp=0x0d42e408, free space=1017k Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code) j java.text.DecimalFormat.format(DLjava/lang/StringBuffer;Ljava/text/Format$Fi eldDelegate;)Ljava/lang/StringBuffer;+1 j java.text.DecimalFormat.format(DLjava/lang/StringBuffer;Ljava/text/FieldPosi tion;)Ljava/lang/StringBuffer;+20 j java.text.NumberFormat.format(D)Ljava/lang/String;+12 j com.gp.client.chart.axis.axis.MxScaleDimension.getLabel(I)[C+15 j com.gp.client.chart.axis.axis.MxFormatDimension.getLabelArray(Lcom/gp/client /text/MxAxisRenderer;)[[C+22 j com.gp.client.chart.axis.axis.MxNormalScaleDimension.getLabelArray(Lcom/gp/c lient/text/MxAxisRenderer;)[[C+22 j com.gp.client.chart.axis.axis.MxChartAxis.layout(Lcom/gp/client/graphics/MxG raphics;)V+39 j com.gp.client.chart.axis.axis.MxChartAxis.layoutY(Lcom/gp/client/graphics/Mx Graphics;ILjava/awt/Insets;)V+47 j com.gp.client.chart.axis.MxAxisView.layoutY(Lcom/gp/client/graphics/MxGraphi cs;ILcom/gp/client/awt/MxInsets;)V+42 j com.gp.client.chart.axis.MxAxisView.layoutTopViewY(Lcom/gp/client/graphics/M xGraphics;ILcom/gp/client/awt/MxInsets;)V+4 j com.gp.client.chart.axis.MxSingleViewAxisFrame.layoutChart(Lcom/gp/client/gr aphics/MxGraphics;)V+194 j com.gp.client.chart.axis.MxAxisFrame._layout(Lcom/gp/client/graphics/MxGraph ics;)V+7 j com.gp.client.chart.axis.MxAxisFrame.layout(Lcom/gp/client/graphics/MxGraphi cs;)V+2 j com.gp.client.chart.MxChart.paint(Lcom/gp/client/graphics/MxGraphics;)V+319 j com.gp.client.MxWidget.draw(Lcom/gp/client/graphics/MxGraphics;)V+120 j com.gp.image.plugins.ImChartBuilder.build(Lcom/gp/client/MxWidget;)V+42 j com.gp.image.plugins.ImSWFBuilder.saveAs(Lcom/gp/client/MxWidget;Ljava/lang/ String;)V+28 j com.gp.image.server.cache.IcFileImage.buildImage(Lcom/gp/image/plugins/ImCha rtBuilder;Lcom/gp/image/server/IcImageServer;Lcom/gp/client/MxWidget;)V+27 j com.gp.image.server.cache.IcImage.<init>(Lcom/gp/image/server/IcImageServer; Lcom/gp/api/jsp/MxChartDescription;)V+143 j com.gp.image.server.cache.IcFileImage.<init>(Lcom/gp/image/server/IcImageSer ver;Lcom/gp/api/jsp/MxChartDescription;)V+3 j com.gp.image.server.IcImageServer.__newImage(Lcom/gp/api/jsp/MxChartDescript ion;)Lcom/gp/image/server/cache/IcImage;+19 j com.gp.image.server.IcImageServer._newImage(Lcom/gp/api/jsp/MxChartDescripti on;)Lcom/gp/image/server/cache/IcImage;+12 j com.gp.image.server.IcImageServer.newImage(Lcom/gp/api/jsp/MxChartDescriptio n;)Lcom/gp/image/server/cache/IcImage;+41 j com.gp.image.server.IcImageCache.getImage(Lcom/gp/image/server/IcImageServer ;Lcom/gp/api/jsp/MxChartDescription;)Lcom/gp/image/server/cache/IcImage;+112 j com.gp.image.server.IcImageServer.getImage(Lcom/gp/api/jsp/MxChartDescriptio n;)Lcom/gp/image/server/cache/IcImage;+9 j com.gp.api.jsp.MxServerComponent.getImageTag(Lcom/gp/api/jsp/MxChartDescript ion;Ljava/lang/String;Ljava/lang/String;)Ljava/lang/String;+5 j com.gp.api.jsp.MxServerComponent.getImageTag(Lcom/gp/api/jsp/MxChartDescript ion;Ljava/lang/String;)Ljava/lang/String;+4 j coldfusion.graph.GraphingServiceImpl$4.run()Ljava/lang/Object;+15 v ~StubRoutines::call_stub V [jvm.dll+0xdc29c] ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Upgrade to Adobe ColdFusion MX7 Experience Flex 2 & MX7 integration & create powerful cross-platform RIAs http://www.adobe.com/products/coldfusion/flex2/?sdid=RVJQ Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:277136 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4
