On Thursday 30 Aug 2007, [EMAIL PROTECTED] wrote:
> Legally they are in default of our contract to supply the goods.
> Professionally they are the most unorganised & unhelpful company I've ever
> dealt with. I get far better service from $30 shareware authors and that's
> no lie. 

I've found that to be true with almost all small software houses versus 
monoliths, tbh.

> Okay, but in return shouldn't I expect to be treated like an enterprise
> class customer rather than a piece of crap that fell off their shoe?

You're right. It sucks.

> Does anyone have any suggestions please?

Phone again, explain and ask straight away for a supervisor, then ask them for 
many-months trial serial number ?

-- 
Tom Chiverton
Helping to biannually innovate bricks-and-clicks m-commerce
on: http://thefalken.livejournal.com

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