I have a multiuser CSR application that has some audit functionality to track certain changes to customer records (for instance change of first name or last name, who changed it and what was it before?). It already logs these changes, but I think it could be more efficient. I was wondering if anyone could comment on how they would go about doing this. Right now, it is strictly code-based. The database is SQL Server 2000 and the server is ColdFusion 8.
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