This is why I like HostMySite - they force all your mappings to have your customer number at the end so you can't do moronic stuff like /images and break other customers' sites!
On 12/16/07, Jim Davis <[EMAIL PROTECTED]> wrote: > > -----Original Message----- > > From: James Holmes [mailto:[EMAIL PROTECTED] > > Sent: Sunday, December 16, 2007 11:02 PM > > To: CF-Talk > > Subject: Re: Does anyone know of a non-idiot CrystalTech support > > person? > > > > You can use a relative mapping "../../images" or whatever. You might > > also be able to use the servicefactory classes to work out which > > mapping is the issue so that the support crew can fix it. Or you might > > get lucky and find the non-idiot you're after :-) > > Yeah... but what could they do if they weren't an idiot? > > The mapping already exists (and presumably is in use) for another site. You > can't point it to "your" site without breaking thiers. > > I think the problem is pretty much intractable: on a shared server you can't > have the same mapping point to two different places. There's just no fix > that would make everybody happy - somebody has to change their code to use a > different mapping. > > That said I'm betting that the support person didn't explain this well and > that probably caused the hard feelings more than anything else. To be fair > it can be pretty confusing but that just means you have to be more patient > and not piss your customers off. ;^) > > Jim Davis > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;160198600;22374440;w Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:294905 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4
