Michael, If you are installing the trial, it doesn't work on CF8 as-is. The reason is that it was compiled under CF7, and it seems as though CF7 compiled files don't play well with CF8. A few other customers also had this issue, and we have a special CF8 trial version at:
http://www.cornfeed.com/index.cfm/go/download/file/cfticket_209_trial_cf8 The full version, since it's not encrypted, doesn't have this issue and works across CF6-CF8. Cedric > Does CFTicket work with ColdFusion 8? I tried installing 2 times and > get the following error: > > > 500 > ROOT CAUSE: > java.lang.NoSuchMethodError: coldfusion.runtime.CFPage. XmlSearch(Lcol> dfusion/xml/XmlNodeList;Ljava/lang/String;)Lcoldfusion/runtime/Array; > at cfAppInit2ecfc1414867942$funcINIT. > runFunction(C:\CFusionMX7\wwwroot\trial\AppInit.cfc:11) > at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:418) > at coldfusion.filter.SilentFilter.invoke(SilentFilter.java:47) > at coldfusion.runtime.UDFMethod$ArgumentCollectionFilter. > invoke(UDFMethod.java:324) > at coldfusion.filter.FunctionAccessFilter.invoke(FunctionAccessFilter. > java:56) > at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:277) > at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:463) > at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:453) > at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:320) > at coldfusion.runtime.CfJspPage._invoke(CfJspPage.java:2210) > at coldfusion.tagext.lang.InvokeTag.doEndTag(InvokeTag.java:358) > at cfApplication2ecfm1312025504. > runPage(C:\CFusionMX7\wwwroot\trial\Application.cfm:31) > at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:192) > at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:366) > at coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:65) > at coldfusion.filter.CfincludeFilter.include(CfincludeFilter. > java:33) > at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter. > java:214) > at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter. > java:40) > at coldfusion.filter.PathFilter.invoke(PathFilter.java:86) > at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:70) > at coldfusion.filter.BrowserDebugFilter.invoke(BrowserDebugFilter. > java:74) > at coldfusion.filter.ClientScopePersistenceFilter. > invoke(ClientScopePersistenceFilter.java:28) > at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38) > at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:46) > at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38) > at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter. > java:22) > at coldfusion.CfmServlet.service(CfmServlet.java:175) > at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet. > java:89) > at jrun.servlet.FilterChain.doFilter(FilterChain.java:86) > at coldfusion.monitor.event.MonitoringServletFilter. > doFilter(MonitoringServletFilter.java:42) > at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter. > java:46) > at jrun.servlet.FilterChain.doFilter(FilterChain.java:94) > at jrun.servlet.FilterChain.service(FilterChain.java:101) > at jrun.servlet.ServletInvoker.invoke(ServletInvoker.java:106) > at jrun.servlet.JRunInvokerChain.invokeNext(JRunInvokerChain. > java:42) > at jrun.servlet.JRunRequestDispatcher.invoke(JRunRequestDispatcher. > java:284) > at jrun.servlet.ServletEngineService.dispatch(ServletEngineService. > java:543) > at jrun.servlet.jrpp.JRunProxyService.invokeRunnable(JRunProxyService. > java:203) > at jrunx.scheduler.ThreadPool$DownstreamMetrics. > invokeRunnable(ThreadPool.java:320) > at jrunx.scheduler.ThreadPool$ThreadThrottle. > invokeRunnable(ThreadPool.java:428) > at jrunx.scheduler.ThreadPool$UpstreamMetrics. > invokeRunnable(ThreadPool.java:266) > at jrunx.scheduler.WorkerThread.run(WorkerThread.java:66) > > > > javax.servlet.ServletException: ROOT CAUSE: > java.lang.NoSuchMethodError: coldfusion.runtime.CFPage. XmlSearch(Lcol> dfusion/xml/XmlNodeList;Ljava/lang/String;)Lcoldfusion/runtime/Array; > at cfAppInit2ecfc1414867942$funcINIT. > runFunction(C:\CFusionMX7\wwwroot\trial\AppInit.cfc:11) > at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:418) > at coldfusion.filter.SilentFilter.invoke(SilentFilter.java:47) > at coldfusion.runtime.UDFMethod$ArgumentCollectionFilter. > invoke(UDFMethod.java:324) > at coldfusion.filter.FunctionAccessFilter.invoke(FunctionAccessFilter. > java:56) > at coldfusion.runtime.UDFMethod.runFilterChain(UDFMethod.java:277) > at coldfusion.runtime.UDFMethod.invoke(UDFMethod.java:463) > at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:453) > at coldfusion.runtime.TemplateProxy.invoke(TemplateProxy.java:320) > at coldfusion.runtime.CfJspPage._invoke(CfJspPage.java:2210) > at coldfusion.tagext.lang.InvokeTag.doEndTag(InvokeTag.java:358) > at cfApplication2ecfm1312025504. > runPage(C:\CFusionMX7\wwwroot\trial\Application.cfm:31) > at coldfusion.runtime.CfJspPage.invoke(CfJspPage.java:192) > at coldfusion.tagext.lang.IncludeTag.doStartTag(IncludeTag.java:366) > at coldfusion.filter.CfincludeFilter.invoke(CfincludeFilter.java:65) > at coldfusion.filter.CfincludeFilter.include(CfincludeFilter. > java:33) > at coldfusion.filter.ApplicationFilter.invoke(ApplicationFilter. > java:214) > at coldfusion.filter.MonitoringFilter.invoke(MonitoringFilter. > java:40) > at coldfusion.filter.PathFilter.invoke(PathFilter.java:86) > at coldfusion.filter.ExceptionFilter.invoke(ExceptionFilter.java:70) > at coldfusion.filter.BrowserDebugFilter.invoke(BrowserDebugFilter. > java:74) > at coldfusion.filter.ClientScopePersistenceFilter. > invoke(ClientScopePersistenceFilter.java:28) > at coldfusion.filter.BrowserFilter.invoke(BrowserFilter.java:38) > at coldfusion.filter.NoCacheFilter.invoke(NoCacheFilter.java:46) > at coldfusion.filter.GlobalsFilter.invoke(GlobalsFilter.java:38) > at coldfusion.filter.DatasourceFilter.invoke(DatasourceFilter. > java:22) > at coldfusion.CfmServlet.service(CfmServlet.java:175) > at coldfusion.bootstrap.BootstrapServlet.service(BootstrapServlet. > java:89) > at jrun.servlet.FilterChain.doFilter(FilterChain.java:86) > at coldfusion.monitor.event.MonitoringServletFilter. > doFilter(MonitoringServletFilter.java:42) > at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter. > java:46) > at jrun.servlet.FilterChain.doFilter(FilterChain.java:94) > at jrun.servlet.FilterChain.service(FilterChain.java:101) > at jrun.servlet.ServletInvoker.invoke(ServletInvoker.java:106) > at jrun.servlet.JRunInvokerChain.invokeNext(JRunInvokerChain. > java:42) > at jrun.servlet.JRunRequestDispatcher.invoke(JRunRequestDispatcher. > java:284) > at jrun.servlet.ServletEngineService.dispatch(ServletEngineService. > java:543) > at jrun.servlet.jrpp.JRunProxyService.invokeRunnable(JRunProxyService. > java:203) > at jrunx.scheduler.ThreadPool$DownstreamMetrics. > invokeRunnable(ThreadPool.java:320) > at jrunx.scheduler.ThreadPool$ThreadThrottle. > invokeRunnable(ThreadPool.java:428) > at jrunx.scheduler.ThreadPool$UpstreamMetrics. > invokeRunnable(ThreadPool.java:266) > at jrunx.scheduler.WorkerThread.run(WorkerThread.java:66) > > at coldfusion.monitor.event.MonitoringServletFilter. > doFilter(MonitoringServletFilter.java:70) > at coldfusion.bootstrap.BootstrapFilter.doFilter(BootstrapFilter. > java:46) > at jrun.servlet.FilterChain.doFilter(FilterChain.java:94) > at jrun.servlet.FilterChain.service(FilterChain.java:101) > at jrun.servlet.ServletInvoker.invoke(ServletInvoker.java:106) > at jrun.servlet.JRunInvokerChain.invokeNext(JRunInvokerChain. > java:42) > at jrun.servlet.JRunRequestDispatcher.invoke(JRunRequestDispatcher. > java:284) > at jrun.servlet.ServletEngineService.dispatch(ServletEngineService. > java:543) > at jrun.servlet.jrpp.JRunProxyService.invokeRunnable(JRunProxyService. > java:203) > at jrunx.scheduler.ThreadPool$DownstreamMetrics. > invokeRunnable(ThreadPool.java:320) > at jrunx.scheduler.ThreadPool$ThreadThrottle. > invokeRunnable(ThreadPool.java:428) > at jrunx.scheduler.ThreadPool$UpstreamMetrics. > invokeRunnable(ThreadPool.java:266) > at jrunx.scheduler.WorkerThread.run(WorkerThread.java:66) > > > > > > > > >I've a trouble ticket / helpdesk application. > >You may check the demo: > >URL: http://216.218.205.107/helpdesk/backoffice > > > >Sysadmin login: > >username: [EMAIL PROTECTED] > >pass: helpdesk > > > >Currently it supports: > >1. Unlimited email accounts, smtp servers. Support all types of SMTP > and > >POP3 server. > >2. Unlimited help categories and support hierarchical help categories. > > >3. Unlimited users > >4. Scheduled email download. > >5. Able to distribute questions into multiple support departments. > Support > >convergent answers. > >6. Knowledge base management, viewable and searchable by helpdesk > agent > >and/or for public. > >7. Support both first-contact ticket and next contact ticket w/ > history. > >8. Support automatic and manual escalation. > >9. Support customer groups, so you can mail selected customers for > new > >info, kb, etc etc. > >10. And many more :) > > > >I built this application personally using CF5 and MS SQL, > >so feel free to try this app, and let me know what you think. > >It's not 100% finish though, need some 'list' functionalities, like > user > >list, category list, etc. > >But the main functionality already works. > > > >Okay, > >If you need a "how-to" on using this helpdesk, mail me off-list > > > >Look forward to your feedback. > > > >Thanks a lot, > >Rizal > > > >At 04:38 AM 12/6/2003, you wrote: ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;160198600;22374440;w Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:295500 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=11502.10531.4
