Hi there,

We've been having a lot of problems recently with one of our Cluster instances 
whereby it keeps either shutting itself down or starts to reject threads. There 
isn't a set pattern to when this happens but it is only happening on one 
instance (we have four in total separated 50/50 on two servers).

When JRun starts rejecting requests we're seeing this kind of thing in the logs:

27/02 10:44:01 metrics Web threads (busy/total): 0/10 Sessions: 4520 Total 
Memory=65472 Free=8732
27/02 10:45:01 metrics Web threads (busy/total): 0/11 Sessions: 4515 Total 
Memory=56320 Free=8533
27/02 10:46:01 metrics Web threads (busy/total): 1/10 Sessions: 4512 Total 
Memory=57600 Free=7505
27/02 10:47:01 metrics Web threads (busy/total): 0/10 Sessions: 4518 Total 
Memory=57920 Free=6622
27/02 10:48:01 metrics Web threads (busy/total): 1/10 Sessions: 4503 Total 
Memory=57216 Free=9725
27/02 10:49:01 metrics Web threads (busy/total): 0/10 Sessions: 4501 Total 
Memory=54976 Free=7224
27/02 10:50:01 metrics Web threads (busy/total): 0/9 Sessions: 4431 Total 
Memory=61376 Free=12289
27/02 10:50:41 info Clusterable service JRunProxyClusterHelper successfully 
removed a peer when that peer left the cluster
27/02 10:51:01 metrics Web threads (busy/total): 0/9 Sessions: 4413 Total 
Memory=56832 Free=11473
27/02 10:52:01 metrics Web threads (busy/total): 0/9 Sessions: 4377 Total 
Memory=56064 Free=11637
27/02 10:53:01 metrics Web threads (busy/total): 0/9 Sessions: 4341 Total 
Memory=53504 Free=11657
27/02 10:54:02 metrics Web threads (busy/total): 0/9 Sessions: 4300 Total 
Memory=53568 Free=11636
27/02 10:55:02 metrics Web threads (busy/total): 0/9 Sessions: 4263 Total 
Memory=53568 Free=11543
27/02 10:56:02 metrics Web threads (busy/total): 0/1 Sessions: 4213 Total 
Memory=53504 Free=11598
27/02 10:57:02 metrics Web threads (busy/total): 0/1 Sessions: 4173 Total 
Memory=52544 Free=11585
27/02 10:58:02 metrics Web threads (busy/total): 0/1 Sessions: 4132 Total 
Memory=52608 Free=11501
27/02 10:59:02 metrics Web threads (busy/total): 0/1 Sessions: 4089 Total 
Memory=52608 Free=11370
27/02 11:00:02 metrics Web threads (busy/total): 0/1 Sessions: 4051 Total 
Memory=52608 Free=11454
27/02 11:01:02 metrics Web threads (busy/total): 0/1 Sessions: 4014 Total 
Memory=52096 Free=11537
27/02 11:02:02 metrics Web threads (busy/total): 0/1 Sessions: 3967 Total 
Memory=52096 Free=11190

.....so note that JRun rejects the instance from the cluster but the logs carry 
on. Also note that the Web Threads just carry on as 0/1 until the instance is 
started up again. The frequency of this has started to increase and we're now 
getting this at least once a day.

The server is a virtual machine, Win Server 2003, CF7.0 with multiserver JRun. 
We have it setup on Round Robin with sticky sessions.

Just to give you a breakdown on what we've tried already....

The problem started on the 29th of Jan this year and looking at our logs 
nothing has changed on or around this time apart from an upgrade to our backup 
software on the other "working" server. So I wouldn't expect this to effect the 
one that is now faulty. 

We started to add Hotfixes to the server on the 5th of Feb but this hasn't 
resolved the problem. These included JRun Updater 7 and CF HotFix 3 which had 
stability fixes for clustering. This was applied to both servers.

Checking logs in IIS I'm not seeing anything abnormal.

We've compared the setup of the failing instance to the other server instance 
and apart from a few unique configuration settings both are identifical in 
JRun. We are considering the option of rebuilding the instance using the 
working one but to be honest that drawing at straws.

Has anybody else had a similar kind of problem or can think of any other ideas 
as to what might be causing this. 

Your help would be appreciated and if there is anymore information you need 
please let me know.

Cheers,
James 

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