The chances of a shared hosting provider turning on Robust Debugging are slim to none, as it can quickly become a huge security concern as system paths become exposed. Don't hold your breath expecting them to answer you on this one.
Steve "Cutter" Blades Adobe Certified Professional Advanced Macromedia ColdFusion MX 7 Developer _____________________________ http://blog.cutterscrossing.com William Seiter wrote: > Does anyone here know how to get in touch with a network solutions engineer? > > I have a client that is using them as his CF host. > > I have created a couple of 'tickets' with their phone answering monkeys, but > have gotten nothing in the way of a useable response from them. When I call > back to inquire about the response in the past, the monkey just creates a > new ticket and a new 24 - 72 hour wait. > > All I need from them, at this point, is to have them turn on 'robust debug', > but I am getting no response from them. Now, today, I have been trying to > call them again, but I keep getting 'disconnected' while being transferred > from their 'menu' system to their phone 'que/cue'. > > Any ideas or suggestions as to how to bypass the menu system and get the > phone cue directly? Or better approach? > > William > > > ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~| Adobe® ColdFusion® 8 software 8 is the most important and dramatic release to date Get the Free Trial http://ad.doubleclick.net/clk;192386516;25150098;k Archive: http://www.houseoffusion.com/groups/CF-Talk/message.cfm/messageid:302839 Subscription: http://www.houseoffusion.com/groups/CF-Talk/subscribe.cfm Unsubscribe: http://www.houseoffusion.com/cf_lists/unsubscribe.cfm?user=89.70.4
