I am glad you said that. I thought it was me.  I never had a software 
company be as rude to me as smartertools.  They detected that I had 
the software running on 2 servers and sent me a really rude invoice 
asking me to pay for the second licence.  I wrote back explaining how 
the licence specifically allows me to use the software for free as a 
backup mail server as long as it has no real email boxes.  (I only 
have a total of about 10 mail boxes on the first instance! None on 
the second.) They said they would look into it.  6 months later, I 
get another nasty letter saying I am in violation.  I call them and 
explain the situation and they said ok.. I am right, ignore it.
  Then it happened again. Now I just ignore it.  I also stopped 
upgrading and am moving most of the mailboxes to google.

At 08:44 PM 9/29/2010, you wrote:
>Smartertools used to be great, but the bigger they got the more arrogant
>they got and the higher their prices got and the worse the customer service
>got, you wouldn't believe how rude they are.



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