Good afternoon everyone,
It's good to be back on this list and delving in to ColdFusion once
more. I dropped out-of-sight due to a recent move but am glad to be back in
the fold.
I'm curious to know if any of you have Web sites hosted on
http://www.hostdepartment.com and are experiencing the same madness I've
been dealing with since they upgraded their H-Sphere CP to a newer version?
I have a client's site hosted along with mine under their reseller plan.
The client site was working properly prior to the CP upgrade. Now we're
getting everything but our home pages. I've contacted their tech support.
They told me they could view her site pages on their end but we can't get
them to come up state-side. This is happening with various Web browsers on
several computers in at least two sites, in two states, and on different
ISPS. I had Time-Warner check to see if HD'S IP address was blocked but they
told me it was not.
HD currently offers CFMX. I'm using index.cfm as my default home page and
checked to be sure all site files were in the proper folder on the server.
For some reason they're server is failing to locate the correct default home
page. HD's tech support has not been fourth-coming in telling me if there is
anything I need to do within the plan or her account to set the correct
default home page so it displays once more. If any of you want to see what's
going on for yourselves here are the site links:
URL: http://www.shellbells.net
Direct URL to default home page: http://www.shellbells.net/index.cfm
I was told to contact HD's server support but have yet to receive any
answer from them. Mean while neither of us can view our Web sites.
We're getting very frustrated and I am about to pull the plug and find
another hosting company if they don't get the site working very soon. Right
now I'm paying around $30.00 per month and want to stay in that range. I've
been looking at various hosting providers and see I can get a reseller plan
for about the same monthly price. Some of these include CF9 hosting. . If
push comes to shove and I can get hosting that includes CF9 I guess I can't
complain. I wanted to see if any of you are experiencing similar issues with
Host Department since the January 22, 2011 CP upgrade and if you've found a
fix for them. All the best.
Peter Donahue
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